Backstage LLC
770 Broadway, 7th Floor,
New York, 10003, NY,
United States
New York, 10003, NY,
United States
1 212-493-4420
Retail
Backstage LLC Technographics
Backstage LLC Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Backstage LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Backstage LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Backstage LLC has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Backstage LLC is running and its propensity to invest more and deepen its relationship with Intuit , ProfitWell , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Backstage LLC revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Backstage LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Backstage LLC Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
In 2013, Backstage LLC deployed Intuit Quickbooks Enterprise as its core ERP Financial application for its United States retail operations. The implementation centralized general ledger, accounts payable, accounts receivable, inventory valuation, and financial reporting into a consolidated ERP Financial record of transaction, with configuration focused on multi-entity chart of accounts and role based access controls for finance staff. The deployment used Intuit Quickbooks Enterprise reporting and transaction processing capabilities to standardize accounting ledgers and to provide a single source for financial close activity.
Operational coverage included corporate finance, store accounting, and procurement functions across Backstage LLC's United States footprint. Governance workstreams formalized month end close sequencing, invoice approval routing, and cash application procedures to create repeatable financial workflows, while transaction level audit trails and report automation were leveraged to support accounting and operational teams. Configuration emphasis stayed on inventory costing alignment with retail operations and on providing finance users with consolidated financial statements and operational reporting through Intuit Quickbooks Enterprise.
|
|
|
|
|
Subscription and Recurring Billing | ERP Financial Management |
|
2018 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Backstage LLC implemented Zendesk Chat on its website. Zendesk Chat, a Chatbots and Conversational AI application, was provisioned as an embedded live chat layer to capture real-time customer interactions on the retail storefront.
The deployment configured the Zendesk Chat widget across product and checkout pages, set up the agent workspace and routing rules, and enabled standard conversational capabilities such as proactive chat triggers, canned responses, chat transcripts and visitor context. Configuration emphasized synchronous chat handling and session history for agents, consistent with Chatbots and Conversational AI implementations for e-commerce.
Operational scope centered on the customer support and e-commerce teams who managed online ordering and inquiry workflows, with governance defined for chat handling procedures, escalation paths and transcript retention. The Zendesk Chat application remains embedded in Backstage LLC's website to centralize conversational sessions and agent activity for web-based customer engagement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Backstage LLC implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Cisco Webex Meetings is embedded on the Backstage LLC website to enable web based meeting join flows for external participants and internal collaboration, delivered as a cloud hosted SaaS application.
Functional configuration centers on standard Audio Video and Web Conferencing capabilities, including real time video and audio sessions, screen sharing, meeting recording, participant management and guest join links. The full application name Cisco Webex Meetings is present in administrative configuration and session controls to align user access and meeting policies with corporate collaboration workflows.
Operational coverage focuses on corporate communications and external engagement through the website, with centralized administration managed in the Cisco Webex control hub for user provisioning and policy enforcement. Governance emphasizes configured meeting policies and centralized session controls to maintain consistent meeting experiences across Backstage LLC employees and external attendees.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2012 | 2012 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Backstage LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Backstage LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Backstage LLC Technographics
Backstage LLC is a Retail organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Backstage LLC operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Backstage LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zendesk and Cisco Systems.
Backstage LLC recently adopted applications including
Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Backstage LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Backstage LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Backstage LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.