BAI Communications
Level 10, Tower A 799 Pacific Highway,
Chatswood, 2067, NSW,
Australia
Chatswood, 2067, NSW,
Australia
61 2 8113-4666
Communications
BAI Communications Technographics
BAI Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BAI Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 BAI Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BAI Communications has purchased the following applications: Ceridian Dayforce HCM for Core HR in 2022, DocuSign eSignature for Digital Signing in 2023, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BAI Communications is running and its propensity to invest more and deepen its relationship with Dayforce , Ascender , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BAI Communications revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BAI Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BAI Communications Tech Stack and Enterprise Applications
BAI Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Oracle Cloud HCM | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2022 | 2022 |
In 2022 BAI Communications implemented Ceridian Dayforce HCM as its Core HR platform, initiating a program to centralize HR and payroll workflows. The project replaced Oracle Cloud HCM and established Ceridian Dayforce HCM to serve HR, payroll and workforce management functions across the organization.
The implementation program progressed through a formal request for tender and vendor selection phase, with a project manager overseeing end to end delivery from February 2023 to June 2024. Configurations focused on core HR data model consolidation and bespoke workforce management capabilities, with standard Core HR functionality extended to support time and attendance and payroll processing workflows consistent with the category.
Integrations were explicit and targeted, including a payroll integration migrating payroll feeds from Preceda to Ceridian Dayforce HCM. Parallel modernization work included a NOC workflow enhancement to improve triage and prioritization of network tickets and descriptive content, and deployment of a cloud based resource auditing system Safety Culture, which consolidated over 300 paper and spreadsheet forms.
Operational coverage and governance emphasized stakeholder balancing and requirements traceability, with the project manager managing a wide and diverse range of stakeholders in Sydney, New South Wales, Australia to ensure business goals and operational needs were aligned. The RFT phase was used to validate requirements and secure bespoke workforce management solutions before rollout.
Outcomes explicitly recorded include the Safety Culture migration which consolidated over 300 forms and realized an indicated cost avoidance of 200K while enhancing reporting and awareness capabilities. Ceridian Dayforce HCM remains positioned as BAI Communications Ceridian Dayforce HCM Core HR solution for ongoing HR and payroll operations.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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BAI Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, BAI Communications deployed DocuSign eSignature as a Digital Signing solution on its public website to enable online execution of customer-facing agreements. BAI Communications uses DocuSign eSignature for Digital Signing to centralize signature capture and to present embedded signing experiences directly within web forms, improving the flow of external signature interactions.
The implementation leverages DocuSign eSignature core capabilities, including template-based envelopes, embedded signing sessions, signer authentication options, and system-generated audit trails. Implementation architecture centers on web-embedded signing, with server-side envelope creation and status callbacks used to track completion and drive downstream confirmation pages and notifications.
Operational scope is focused on customer-facing signature workflows accessible via the corporate site, bringing Legal, Sales, and Customer Operations into the signing lifecycle. Governance was organized through standard DocuSign administration, with template controls, role-based access for document preparation, and retention of signing evidence to support compliance and recordkeeping.
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BAI Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, BAI Communications implemented Adobe Experience Cloud to support Customer Experience on its corporate website. The deployment positioned Adobe Experience Cloud as the primary web-facing platform for content delivery, personalization and measurement across the public site.
Configuration concentrated on core Customer Experience capabilities, including centralized content management, web personalization and targeting, behavioral analytics, audience segmentation and campaign orchestration. Adobe Experience Cloud was configured to manage site templates, dynamic content, personalization rules and analytics instrumentation that govern experience variations and track visitor behavior.
The implementation was web-centric, deployed across the public website and related digital touchpoints using client-side experience delivery and tag-based instrumentation to capture interaction data. Operational coverage centered on the marketing and digital teams, who took ownership of editorial publication, campaign execution and experience optimization workflows.
Governance established editorial controls, approval workflows and versioning for digital content, aligning campaign planning with experience targeting and analytics reporting. The rollout drove process changes in content operations and campaign governance, shifting day to day operational responsibility to marketing and digital experience teams.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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BAI Communications EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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BAI Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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BAI Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BAI Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BAI Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BAI Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BAI Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BAI Communications Technographics
BAI Communications is a Communications organization based in Australia,
with around 500 employees and annual revenues of $175.0 million.
BAI Communications operates a diverse technology stack with applications such as
Ceridian Dayforce HCM, DocuSign eSignature and Adobe Experience Cloud,
covering areas like Core HR, Digital Signing and Customer Experience.
BAI Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, DocuSign and Adobe Systems.
BAI Communications recently adopted applications including
DocuSign eSignature in 2023, Ceridian Dayforce HCM in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BAI Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BAI Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BAI Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.