Boston, 2110, MA,
United States
Baker Newman Noyes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baker Newman Noyes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 Baker Newman Noyes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baker Newman Noyes has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2016, ClearlyRated for Customer Experience in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baker Newman Noyes is running and its propensity to invest more and deepen its relationship with DigitalOcean , ClearlyRated , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baker Newman Noyes revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baker Newman Noyes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearlyRated | Legacy | ClearlyRated | Customer Experience | CRM | n/a | 2021 | 2015 |
In 2021, Baker Newman Noyes deployed ClearlyRated on its public website to capture structured client feedback and display client satisfaction signals. ClearlyRated is used as a Customer Experience application to centralize survey distribution and public rating display for the firm, aligning digital feedback capture with client engagement touchpoints.
The implementation centers on embedding ClearlyRated survey and rating widgets within the website, combined with back office survey management and scheduling typical of Customer Experience platforms. Configuration work focused on survey templates, response capture flows, and public testimonial presentation, with ClearlyRated handling the front end instrumentation and feedback collection.
Operational ownership spans client service and marketing functions at Baker Newman Noyes, with the tool provisioned for use across the firm in the United States. Governance included standardizing survey cadence and response handling workflows to ensure consistent client outreach and public rating updates.
The relationship is expressed as Baker Newman Noyes ClearlyRated Customer Experience on the corporate site, where ClearlyRated provides continuous client satisfaction collection and public rating features integrated into the firm web presence.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
|
|
|
|
|
Document Management | Content Management |
|
2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2019 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2016 |
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tax Management | ERP Financial Management |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2015 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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