Milledgeville, 31061, GA,
United States
Baldwin County, GA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baldwin County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Baldwin County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baldwin County, GA has purchased the following applications: Tyler Incode HCM for Core HR in 2023, Tyler Munis ERP for Government ERP in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baldwin County, GA is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baldwin County, GA revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baldwin County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023 Baldwin County, GA implemented Tyler Incode HCM as its Core HR application for county workforce management. The deployment includes Tyler Incode Employee Self-Service exposed on the county website to provide employees with direct access to HR transactions and personal records.
The Tyler Incode HCM implementation focuses on core personnel data management, employee self-service workflows, position and job records, absence and leave tracking, and benefits administration as standard Core HR capabilities. Configuration emphasized role-based access, user profile management, and forms-driven self-service to support routine HR transactions and record updates.
Operational coverage spans the county HR office, department managers, and the broader Baldwin County government employee population, with employee access provisioned through the Tyler Incode Employee Self-Service portal hosted at ess.tyler-incode.com for BaldwinCountyGA. The public-facing self-service link integrates the application with the county website to streamline employee access to HR functionality.
Governance and rollout were administered by county HR and included formalized manager approval workflows and role-based controls to align approvals and recordkeeping with municipal HR processes. Tyler Incode HCM serves as the county Core HR system, centralizing employee transactions and record maintenance through the Tyler Incode Employee Self-Service interface.
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Employee Self Service | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018 Baldwin County, GA implemented Tyler Munis ERP, a Government ERP application, under a five year lease purchase agreement to modernize county accounting and billing functions. The procurement followed a 400 man hour evaluation led by County Finance Director Linda Zarkowsky with more than 10 county employees and County Manager Ralph McMullen, narrowing seven vendors to two finalists, Edmunds & Associates and Tyler Technologies.
Tyler Munis ERP was configured to address core financial workflows typical of a Government ERP deployment, including general ledger, accounts payable, accounts receivable, and utility billing to support the county water fund. County documentation cited feature breadth and a multi year maintenance profile as key differentiators, with higher upfront lease and maintenance costs for Tyler offset by projected lower maintenance obligations after the initial years.
Operational coverage focused on the County Finance Department and administrative users involved in billing and fund accounting, with implementation costs budgeted largely to the water fund. The deal economics were presented as a five year lease purchase comparison, with Edmunds quoted at 41,600 and Tyler quoted at 78,131, and ongoing maintenance explicitly called out as a factor in total cost of ownership.
Governance of the rollout was centralized through County Finance leadership, with the project budgeted within existing technical services and procurement decisions documented through a formal bid and evaluation process. Funding context for concurrent county purchases was noted, including grant and special revenue funding used for sheriff administrative vehicle procurement, but system costs were managed within the county budget framework and overseen at the county executive level.
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Government ERP | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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