Mona Vale, 2103, NSW,
Australia
Baldwin Living Australia Technographics
Baldwin Living Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baldwin Living Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Baldwin Living Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baldwin Living Australia has purchased the following applications: TechnologyOne Accounts Receivable for AR Automation in 2024, Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baldwin Living Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , Olark , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baldwin Living Australia revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baldwin Living Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baldwin Living Australia Tech Stack and Enterprise Applications
Baldwin Living Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Accounts Receivable | AR Automation | ERP | n/a | 2024 | 2025 |
In 2024, Baldwin Living Australia implemented TechnologyOne Accounts Receivable as part of a broader TechnologyOne Financials SaaS+ deployment. The engagement focused on finance operations across Baldwin Living head office and village teams in Australia, aligning the accounts receivable function with the organization’s government funding and billing responsibilities and leveraging AR Automation capabilities.
TechnologyOne Accounts Receivable was configured to handle invoicing, receipting, credit management and activity-based billing workflows common to aged care and retirement village operators. Configuration work emphasized audit trails for funding streams, incorporation of purchase order handling into accounts workflows, and structured reporting to support operational and regulatory reporting needs.
Governance and operational scope centered on centralized finance controls and standardized AR processes across head office and village teams, with SaaS+ providing a single vendor-hosted instance and managed updates. The case notes improvements in auditability, PO handling and reporting across head office and village teams following the TechnologyOne Financials SaaS+ implementation.
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ERP Financial | ERP |
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2025 | 2025 |
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Baldwin Living Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Baldwin Living Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Baldwin Living Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Baldwin Living Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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Baldwin Living Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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Baldwin Living Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Baldwin Living Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Baldwin Living Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Baldwin Living Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||