Caslano, 6987,
Switzerland
Bally Switzerland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bally Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Bally Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bally Switzerland has purchased the following applications: CyberSource Payment Management Platform for Payment Processing in 2016, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2022, Salesforce Commerce Cloud for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bally Switzerland is running and its propensity to invest more and deepen its relationship with CyberSource, Visa company , Oracle , Clientela or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bally Switzerland revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bally Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CyberSource, Visa company | Legacy | CyberSource Payment Management Platform | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Bally Switzerland implemented Oracle Retail Xstore Point-of-Service as its Point Of Sale platform across a multinational retail program covering 18 countries and more than 500 store terminals. The implementation positioned Oracle Retail Xstore Point-of-Service to support store operations and customer service workflows in Bally boutiques, with a focus on mobile-assisted selling and omnichannel checkout.
The deployment encompassed Oracle Retail Xstore Point-of-Service and Oracle Retail Xstore Office, delivering mobile POS capability for sales associates, associate-assisted checkout, access to customer preference data at the point of interaction, and standardized omnichannel service workflows. Configuration work emphasized retail-specific best practices and built-in processes from the Oracle reference library, enabling centralized administration via Xstore Office and decentralized execution on mobile devices.
Accenture led the strategic, multinational deployment and oversaw change management for the rollout, while Bally retained a small internal IT team to perform ongoing support and operational maintenance. The program leveraged Oracle Retail prebuilt integration capabilities and a common data model to align POS transaction data, customer preference signals, and operational configuration across stores without bespoke integration vendors being named.
Governance and process restructuring focused on standardizing store associate workflows to combine physical and digital experiences, enabling associates to move freely between assisting in-store and fulfilling or checking out online orders. Rollout governance included multinational coordination, change management oversight, and use of the Oracle reference library to reduce configuration variability across boutiques and regions.
Stated outcomes for the Bally implementation include delivering a more personal omnichannel shopping experience, giving associates easier access to customer preference data, and enabling faster payment processing and guided customer service at the point of interaction. This aligns Bally Switzerland Oracle Retail Xstore Point-of-Service Point Of Sale implementation with store operations and customer-facing retail functions to support ongoing service and experience goals.
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Migration | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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