AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Balta Group Tech Stack and Enterprise Applications

Balta Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Business Central ERP Financial ERP n/a 2020 2020
In 2020 Balta Group implemented Microsoft Dynamics 365 Business Central as its core ERP Financial platform to centralize finance and accounting functions across the organization in Belgium. Microsoft Dynamics 365 Business Central was positioned to provide a unified financial ledger and transaction processing backbone for corporate finance and statutory reporting. The implementation concentrated on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting, and financial reporting, with configuration work to align chart of accounts and period close workflows. The project leveraged Business Central configuration and workflow features to enforce financial controls, automate journal processing, and standardize master data across business units. Integration planning for the financial platform was oriented toward manufacturing and planning systems, informed by Balta s later IT program. In 2023 Balta initiated an IT business analyst engagement to transition planning from SAP APO to Microsoft Dynamics 365 Finance and Operations, with planning processes developed in the Balta MES system CIM, signaling an intended integration layer between finance, production planning, and MES at the Wielsbeke site in the Flemish Region of Belgium. Governance established system ownership within corporate finance, formalized close and audit processes, and implemented role based access controls and controlled change processes to maintain financial master data consistency. The Microsoft Dynamics 365 Business Central deployment served as the financial backbone while subsequent projects addressed tighter operational integration with planning and manufacturing systems.
Balta Group ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Field Service Management Field Service Management ERP Services and Operations Amista 2019 2019
In 2019 Balta Group implemented SAP Field Service Management. SAP Field Service Management, categorized as Field Service Management, was deployed by Amista to centralize maintenance operations across Balta’s Belgian plants and the St-Baafs-Vijve site, covering nearly 300 internal and external technicians and expanding as needs grew. The implementation delivered a user-friendly planning board and a mobile app for technicians, with predefined checklists, the ability to create and prioritize rush orders from the field, and drag and drop dispatching for planners. Core capabilities configured include time registration, material consumption on mobile devices, attachment and access to documentation and pictures, and support for multiple service order types to handle both curative and preventive work. SAP Field Service Management was integrated with Balta’s SAP ERP backbone, with maintenance orders created in SAP ERP and transferred to FSM based on status, and material consumption linked to the Materials Management module. Equipment and functional location master data, stock levels, and service order types were synchronized to enable live inventory accuracy and automated posting of hours back to SAP, and an initial standard integration required adaptation before recent releases allowed removal of most custom developments. Governance and rollout emphasized harmonization across plants, reliable on‑site connectivity, and stable mobile devices, with Balta selecting Apple iPhone for field use. Implementation partner Amista provided technical SAP expertise and a maintenance and service foundation, and Balta highlighted that user adoption and ongoing support were critical, noting that operational and management doubts and the Covid 19 situation slowed the rollout in places. Explicit outcomes reported by Balta include better insights and more detailed time and cost registration, improved visibility into expensive equipment, standardized automated reporting and KPI delivery, digitization enabling paperless management, reduced administrative workload for the warehouse manager, and more detailed online feedback from technicians. The operational shift is illustrated by a before and after process, where printed work orders and paper time capture were replaced by mobile notifications, planner-driven approvals and planning, and automatic transmission of technician hours to SAP.
Balta Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2020 2020
In 2020, Balta Group deployed Intuit Mailchimp as its Marketing Automation solution. Balta Group implemented Intuit Mailchimp on its public website to capture leads and manage promotional communications and subscriber engagement. The deployment used core Intuit Mailchimp capabilities common to Marketing Automation, including embedded website signup forms, audience management and segmentation, campaign creation and scheduling, and web tracking for behavioral targeting. Intuit Mailchimp serves as the primary marketing outreach engine for email campaigns and subscriber lifecycle tasks. Architecture relied on Mailchimp's cloud SaaS model with direct integration to the corporate website via embedded forms and tracking scripts, enabling real time list growth and campaign attribution tied to site interactions. Operational ownership centered on marketing and e-commerce teams responsible for campaign execution, list hygiene, and lifecycle messaging. Governance and process changes focused on centralized campaign approval, role based access for marketing users, standardized segmentation and consent management, and alignment of unsubscribe and compliance workflows with email regulations. The implementation positioned Intuit Mailchimp to support Balta Group Marketing Automation needs across digital marketing and customer engagement functions.
Balta Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Balta Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Balta Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Balta Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Balta Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Balta Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Balta Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Balta Group Technographics
Balta Group is a Manufacturing organization based in Belgium, with around 2500 employees and annual revenues of $313.0 million.
Balta Group operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, SAP Field Service Management and Intuit Mailchimp, covering areas like ERP Financial, Field Service Management and Marketing Automation.
Balta Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, SAP and Intuit.
Balta Group recently adopted applications including Microsoft Dynamics 365 Business Central in 2020, Intuit Mailchimp in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Balta Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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