Balticom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Balticom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Balticom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Balticom has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2012, Mixpanel for Marketing Analytics in 2021, Balticom Hosting for Application Hosting and Computing Services in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Balticom is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Mixpanel , Lucky Orange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Balticom revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Balticom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Balticom | Legacy | Balticom Hosting | Application Hosting and Computing Services | IaaS | n/a | 2024 | 2024 |
In 2024, Balticom implemented Balticom Hosting to manage its public website and customer-facing digital services. Balticom Hosting serves as the Application Hosting and Computing Services platform for the company, providing the compute and web hosting layer that presents Balticom's site content from https://www.balticom.lv/.
The deployment scope centers on website hosting and content delivery for Balticom's commercial and support channels, with configuration consistent with Application Hosting and Computing Services practices such as web server provisioning, DNS and SSL certificate management, managed compute instances, basic backup and monitoring, and content deployment workflows. Operational coverage targets Balticom's digital operations, marketing, and customer support functions, with IT operations responsible for centralized hosting governance, role based access control, and change management for site updates. Balticom Hosting is embedded on the company website and focuses on standard hosting modules and operational controls rather than broader enterprise system integrations.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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