Baltimore, 21215-7893, MD,
United States
Baltimore City Community College Technographics
Baltimore City Community College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baltimore City Community College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Baltimore City Community College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baltimore City Community College has purchased the following applications: Pendo Adopt for Digital Adoption in 2022, Zoom for Audio Video and Web Conferencing in 2021, Blackboard Web Community Manager for Community Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baltimore City Community College is running and its propensity to invest more and deepen its relationship with Pendo.io , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baltimore City Community College revenues, which have grown to $41.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baltimore City Community College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baltimore City Community College Tech Stack and Enterprise Applications
Baltimore City Community College HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2022 | 2022 |
In 2022, Baltimore City Community College deployed Pendo Adopt on its public website as part of its Digital Adoption initiative. The deployment uses Pendo Adopt to instrument web pages for in‑application guidance and behavioral analytics across the college web properties, enabling contextual walkthroughs, resource center content, and segmented web experiences for students and staff.
The implementation is organized to centralize ownership of web guidance between IT and student services, with configuration focused on authoring runtime guidance, targeting segmented user cohorts, and surfacing adoption analytics. Governance has been oriented around staged rollouts, editorial permissions, and dashboards to monitor product analytics and adoption signals, positioning Pendo Adopt as the primary Digital Adoption layer for student onboarding, registration flows, and web-based self-service workflows.
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Baltimore City Community College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Baltimore City Community College deployed Zoom on its website as its primary Audio Video and Web Conferencing tool. The Zoom application from Zoom Video Communications is embedded to provide browser based access to live meetings and synchronous class sessions for students and faculty. This deployment positions Zoom to support academic instruction, student services, and administrative collaboration across the college.
Functionally, the implementation aligns with common Audio Video and Web Conferencing capabilities such as live video meetings, screen sharing, recording, and browser join flows that facilitate virtual classrooms and advising appointments. The website embedding indicates use of the Zoom web client and standard conferencing endpoints to enable remote participant access and scheduled meeting workflows. Operational coverage is focused on academic departments and student services, with configuration and scheduling workflows tailored for web delivered synchronous engagement.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Baltimore City Community College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackboard | Legacy | Blackboard Web Community Manager | Community Management | CRM | n/a | 2008 | 2008 |
In 2008, Baltimore City Community College deployed Blackboard Web Community Manager on its public website. The Blackboard Web Community Manager implementation functions as the institution's Community Management solution for web publishing and campus portal content. It centralizes content authoring, site navigation, and role based permissioning, and supports typical Community Management capabilities such as editorial workflows, templated page layouts, and event calendar publishing. The deployment sits on the college's web property and is used to manage institutional communications and community facing pages.
Blackboard Web Community Manager provides modules for content management, multi site orchestration, and user account handling, and is configured to support website administrators and departmental content owners across the college. The implementation affects web operations, communications, and enrollment services by consolidating site governance, editorial handoffs, and scheduled content publishing into the Community Management platform. Blackboard Web Community Manager is integrated with the college website front end to render published content and to present community portals for students and staff, consistent with Community Management functional workflows. Operational governance centers on defined editorial roles and publishing approvals managed within the application.
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Baltimore City Community College ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Baltimore City Community College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Baltimore City Community College
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Baltimore City Community College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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