Baltimore Orioles
333 W Camden St,
Baltimore, 21201, MD,
United States
Baltimore, 21201, MD,
United States
1 410-685-9800
Leisure and Hospitality
Baltimore Orioles Technographics
Baltimore Orioles Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baltimore Orioles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Baltimore Orioles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baltimore Orioles has purchased the following applications: ABI MasterMind Employee Self Service for Employee Self Service in 2016, 24/7 Software Collaboration Platform for Collaboration in 2017, Catapult Pro Video for Video Editing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baltimore Orioles is running and its propensity to invest more and deepen its relationship with ABI MasterMind , 24/7 Software , Catapult or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baltimore Orioles revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baltimore Orioles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Baltimore Orioles Tech Stack and Enterprise Applications
Baltimore Orioles HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABI MasterMind | Legacy | ABI MasterMind Employee Self Service | Employee Self Service | HCM | n/a | 2016 | 2016 |
In 2016 Baltimore Orioles implemented ABI MasterMind Employee Self Service. Baltimore Orioles ABI MasterMind Employee Self Service Employee Self Service supported HR and Ballpark Operations functions for game-day workforce management and guest services.
The implementation concentrated on scheduling, availability management, time and payroll-related processing, lost and found tracking, and staff recognition workflows. ABI MasterMind Employee Self Service was used to handle payroll entries, availability and schedule changes, and to record perfect attendance incentives for event staff and supervisors.
Operational integration routed suite facility requests through AwareManager while ABIMM, referenced internally as ABIMM, handled lost and found, scheduling, availability and payroll-related workflows. The deployment covered ballpark operations teams and approximately 450 gameday event staff, with coordination workflows linking operations to marketing for on-site promotions and events.
Governance and process control were centered in Ballpark Operations and HR, with manager approval flows for schedule and payroll adjustments, role-based self-service access for event staff, and structured workflows for recognition and incident handling. Training and day-to-day administration were conducted by operations supervisors who used ABI MasterMind Employee Self Service to operationalize staffing, scheduling and guest service tasks.
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Baltimore Orioles Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 24/7 Software | Legacy | 24/7 Software Collaboration Platform | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, the Baltimore Orioles implemented 24/7 Software Collaboration Platform as an enterprise Collaboration application to centralize internal coordination across the organization. The deployment placed the 24/7 Software Collaboration Platform at the center of team communication and work orchestration for the club.
The implementation emphasized Collaboration capabilities common to the category, including centralized workspaces, document and file sharing, task coordination, notification streams, and user provisioning with role based access controls. Configuration work focused on adapting collaboration workflows and permissions to support stadium operations, event coordination, ticketing support, and front office administrative processes.
Governance practices around the deployment included administrative controls for workspace management, defined permission models for staff roles, and process changes to route requests and updates through the platform rather than ad hoc channels. The platform was positioned to support cross department coordination and routine operational communication across the Baltimore Orioles organization.
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Baltimore Orioles Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Catapult | Legacy | Catapult Pro Video | Video Editing | Content Management | n/a | 2021 | 2021 |
In 2021, the Baltimore Orioles deployed Catapult Pro Video to centralize and standardize sports video capture and post-production workflows, adopting Catapult Pro Video within the Video Editing category to support content production, broadcast, and social media operations. The deployment targeted stadium media operations and the team’s internal content groups, covering live game capture through editorial post-production and distribution preparation.
Catapult Pro Video was configured to support multicamera ingest, timeline-based editing, automated highlight clipping, metadata tagging, and a searchable asset management layer, reflecting core Video Editing functional capabilities. The implementation standardized editorial workflows, introduced version control and consistent export pipelines, and used editor templates and naming conventions to ensure repeatable clip creation for broadcast and social outputs.
Operational ownership was assigned to the media and communications organization, with role-based access controls for videographers, editors, and broadcast engineers, and a staged rollout timed to seasonal production cycles. Documentation, editorial governance rules, and training were developed to embed the Catapult Pro Video Video Editing capability into the Orioles content production and broadcast business functions.
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Web Content Management | Content Management |
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2021 | 2021 |
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Baltimore Orioles eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2012 | 2012 |
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Baltimore Orioles CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Baltimore Orioles IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Baltimore Orioles
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager of Event Operations | Manager | Operations | |
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Coordinator, Event Operations | Manager | Operations | |
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Director Of Operations Orioles-Sarasota | Director | Finance | |
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Facilities Operations Manager | Manager | Operations | |
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Senior Vice President, Chief People Officer | CXO | HR | |
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Director, Human Resources | Director | HR | |
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Senior Vice President, Chief Financial Officer | CXO | Finance | |
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Executive Vice President and Chief Operating Officer | CXO | Operations | |
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Video Content Creator | Non Manager | Marketing | |
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SVP and Chief Content Officer | CXO | Marketing | |
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Director of Video | Director | Marketing | |
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Apps Being Evaluated by Baltimore Orioles Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baltimore Orioles IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baltimore Orioles digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Baltimore Orioles Technographics
Baltimore Orioles is a Leisure and Hospitality organization based in United States,
with around 750 employees and annual revenues of $330.0 million.
Baltimore Orioles operates a diverse technology stack with applications such as
ABI MasterMind Employee Self Service, 24/7 Software Collaboration Platform and Catapult Pro Video,
covering areas like Employee Self Service, Collaboration and Video Editing.
Baltimore Orioles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ABI MasterMind, 24/7 Software and Catapult.
Baltimore Orioles recently adopted applications including
Catapult Pro Video in 2021, Contentful Content Platform in 2021 and Xandr Invest (ex AppNexus DSP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baltimore Orioles’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baltimore Orioles’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baltimore Orioles technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.