AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Banca Widiba Tech Stack and Enterprise Applications

Banca Widiba AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Artificial Solutions Legacy Artificial Solutions Teneo AI Platform Chatbots and Conversational AI AI-Powered Application x 2017 2018
In 2017, Banca Widiba deployed Artificial Solutions Teneo AI Platform to power Widdy, a conversational digital employee. The deployment used the Conversational AI Platform to deliver customer-facing conversational capabilities designed to handle complex banking queries. The implementation emphasized conversational NLU, dialog management and machine learning components typical of a Conversational AI Platform, enabling Widdy to achieve sophisticated understanding of complex issues. Artificial Solutions built Widdy with continuous learning capabilities so the platform can refine intent models and dialog flows based on ongoing interactions. Operational coverage focused on customer service and client engagement workflows at Banca Widiba, where Widdy supports customers by resolving inquiries and escalating when necessary. The Artificial Solutions Teneo AI Platform implementation aligned conversational content, intent taxonomy and training data to business functions in retail banking and customer support. Governance centered on lifecycle management for conversational content and an iterative learning pipeline, with processes to curate training examples and update dialog configurations as interactions exposed new cases. The solution helps customers while continually learning from interactions, reflecting a live learning architecture embedded in the Artificial Solutions Teneo AI Platform implementation at Banca Widiba.
Banca Widiba Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Banca Widiba implemented Microsoft 365 to support Collaboration across the organization. The bank's public website references Microsoft 365 components, indicating use of Microsoft 365 on their website and a public-facing footprint for cloud collaboration services. The Microsoft 365 deployment emphasizes Collaboration capabilities including enterprise email, SharePoint document management, OneDrive file synchronization and Teams real-time communication and meetings, reflecting standard Collaboration functional modules. The Microsoft 365 implementation supports business functions such as corporate communications, document collaboration and internal knowledge sharing, positioning Microsoft 365 as the primary Collaboration platform for employees.
Banca Widiba CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Banca Widiba implemented Hotjar on its public website to capture on site behavioral analytics under the Customer Experience category. The deployment positions Hotjar as the Customer Experience application supporting the bank's digital channels and UX workflows, with instrumentation focused on web visitor behavior and feedback capture. The implementation leverages core Hotjar capabilities, including session recordings, heatmaps, conversion funnels, form analysis and on page polls and surveys, delivered via the Hotjar tracking snippet embedded across the website. Collected behavioral analytics are consumed by digital product and UX teams to inform front end optimization, A/B testing hypotheses and prioritization of usability improvements.
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2014 2014
Marketing Automation CRM 2016 2016
Banca Widiba IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Banca Widiba Managed Services Provider (MSP)
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP Managed Services Provider (MSP) 2023 2023

IT Decision Makers and Key Stakeholders at Banca Widiba

First Name Last Name Title Function Department Email Phone
CRM & Business Intelligence CXO IT
Chief Technology Officer CXO IT

Apps Being Evaluated by Banca Widiba Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banca Widiba IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banca Widiba digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Banca Widiba Technographics
Banca Widiba is a Banking and Financial Services organization based in Italy, with around 199 employees and annual revenues of $25.0 million.
Banca Widiba operates a diverse technology stack with applications such as Artificial Solutions Teneo AI Platform, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Banca Widiba has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Artificial Solutions, Microsoft and Contentsquare.
Banca Widiba recently adopted applications including Tata Communications Managed Services in 2023, Artificial Solutions Teneo AI Platform in 2017 and Hotjar in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banca Widiba’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Banca Widiba’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banca Widiba technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.