AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Banco Popular Costa Rica Tech Stack and Enterprise Applications

Banco Popular Costa Rica ERP
Vendor
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Category
Market
VAR/SI
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Insight
CLAI Payments Legacy CLAI AUTORIZA7 Payment Platform Payment Processing ERP n/a 2018 2018
In 2018, Banco Popular implemented the CLAI AUTORIZA7 Payment Platform as a transactional switch to manage its ATM network in Costa Rica. Banco Popular implemented CLAI AUTORIZA7 Payment Platform for Payment Processing to introduce multi-brand ATM support, deposits, and payments and to serve as a central payments hub for transactional routing. The deployment used AUTORIZA7 AZ7 as the payments hub and transaction switch, configured to support multi-brand ATM routing, deposit handling, payment authorization, and central transaction switching. Configuration work emphasized switch rules, message format handling, and an ATM administration capability to enable operational control of device-level settings and service rollouts. Operational coverage focused on the bank ATM estate across Costa Rica and on payments operations, integrating the transactional switch with the bank ATM network and transaction flows. The implementation concentrated on operationalizing ATM message switching and routing, with the payment switch mediating authorization and settlement messages across ATM endpoints. Governance and operations were adjusted to enable independent ATM administration, transferring day-to-day ATM configuration and service enablement to bank operations. CLAI reports faster time-to-market and independent ATM administration as outcomes of the AUTORIZA7 deployment.
Banco Popular Costa Rica ERP Services and Operations
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Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2015 2015
In 2015 Banco Popular implemented Temenos T24 Core Banking. The implementation was led by BPCD after an eight year project timeline, and the initial production deployment experienced operational problems that prompted executive escalation. The Temenos T24 deployment centered on standard Core Banking capabilities, including account management, deposits, loan servicing, payments processing, and general ledger functionality, configured to support retail and commercial banking workflows. Temenos T24 was configured to centralize core account lifecycle, transaction processing, and settlement orchestration while introducing batch and real time posting controls typical for core banking operations. Following Board-level intervention the bank engaged an external consulting group to perform a structured diagnosis, the consultants led a recommendations program that addressed stability and operational controls. The remediation work included targeted configuration reviews, testing tool adoption, strengthened technical support handover, and continuity of training programs to raise operational readiness across operations and branch support teams within Banco Popular Costa Rica. Governance changes from the engagement established a diagnostic-driven remediation roadmap and sustained training, technical support, and testing tool activities to stabilize Temenos T24 operations. The consultant-led recommendations are documented as the basis for ongoing support and operational governance for Temenos T24 Core Banking at Banco Popular.
Digital Banking ERP Services and Operations 2021 2021
Banco Popular Costa Rica Collaboration
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Banco Popular implemented Cisco Webex Meetings and is using Cisco Webex Meetings on their website to provide web-accessible conferencing for customers and staff. This deployment is classified under Audio Video and Web Conferencing and supports both customer engagement and internal collaboration workflows for the bank. The implementation leverages Cisco Webex Meetings core capabilities, including real-time audio and video conferencing, screen sharing, meeting scheduling, and cloud recording. Cisco Webex Meetings is embedded in Banco Popular's public web presence to enable browser-based meeting access and to simplify meeting initiation without mandatory client installs. Operational coverage emphasizes front-office customer interaction channels and internal communications across Banco Popular's corporate and branch functions in Costa Rica. Governance and operational controls follow Audio Video and Web Conferencing norms, including meeting access controls and user provisioning aligned with the bank's IT policy framework.
Banco Popular Costa Rica Content Management
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Previous System
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Category
Market
VAR/SI
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Insight
Enterprise Content Management Content Management 2020 2020
Banco Popular Costa Rica CRM
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Category
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VAR/SI
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Insight
Marketing Automation CRM 2021 2021
Banco Popular Costa Rica TRM
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VAR/SI
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AML, Fraud and Compliance TRM 2023 2023
Banco Popular Costa Rica IaaS
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Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Banco Popular Costa Rica

First Name Last Name Title Function Department Email Phone
CIO CXO Finance
Information Technology Manager Manager IT

Apps Being Evaluated by Banco Popular Costa Rica Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banco Popular Costa Rica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banco Popular Costa Rica digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Banco Popular Costa Rica Technographics
Banco Popular Costa Rica is a Banking and Financial Services organization based in Costa Rica, with around 2035 employees and annual revenues of $725.0 million.
Banco Popular Costa Rica operates a diverse technology stack with applications such as CLAI AUTORIZA7 Payment Platform, Temenos T24 and Cisco Webex Meetings, covering areas like Payment Processing, Core Banking and Audio Video and Web Conferencing.
Banco Popular Costa Rica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CLAI Payments, Temenos and Cisco Systems.
Banco Popular Costa Rica recently adopted applications including BioCatch in 2023, Temenos Infinity in 2021 and Oracle Marketing Cloud (Eloqua) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banco Popular Costa Rica’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Banco Popular Costa Rica’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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