AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Bancroft Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2011 2011
In 2011 Bancroft implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage public job postings and candidate intake. The deployment established iCIMS Recruit Applicant Tracking System as the primary online hiring front end on Bancroft’s careers site at careers-bancroft.icims.com, supporting recruiting activity for the United States operations of the 2,500 employee non profit. Configuration focused on standard Applicant Tracking System capabilities, including career site integration, online job requisition publishing, candidate application capture, resume parsing, candidate status workflows, and recruiter-facing applicant tracking. The iCIMS Recruit Applicant Tracking System was configured to centralize candidate records and orchestrate staged hiring workflows, aligning operational terminology for requisitions, applicants, interviews, and offer steps used by talent acquisition teams. Operational coverage centered on human resources and recruiting functions, with the system embedded in Bancroft’s public-facing careers portal to drive candidate sourcing via the website. Integrations are explicitly limited to the career site integration at careers-bancroft.icims.com, where iCIMS Recruit Applicant Tracking System handles candidate submissions and applicant lifecycle management. Governance and process adaptation emphasized standardized hiring workflows and recruiter usage patterns, with the iCIMS Recruit Applicant Tracking System serving as the canonical system for applicant status tracking and requisition management. Documentation and recruiter training likely supported consistent use of applicant stages and communication templates within the Applicant Tracking System.
Employee Self Service HCM 2014 2014
Payroll HCM 2015 2015
Time and Attendance HCM 2015 2015
Workforce Management HCM 2015 2015
Workforce Scheduling HCM 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Bancroft deployed Hubspot Live Chat on its public website. Bancroft implemented Hubspot Live Chat as a Chatbots and Conversational AI capability to support web-based constituent engagement and inbound contact capture for nonprofit service and communications functions. The implementation centered on embedding the live chat widget and configuring conversational workflows, including scripted greetings, canned responses, lead capture forms, and automated away messaging. Functional modules and capabilities implemented include session routing to internal inboxes, chat transcript retention for case continuity, basic escalation rules to support queues, and form-driven qualification of visitors. Operational coverage targeted web communications and constituent support teams, with governance focused on message handling procedures, response time standards, and content guidelines for agents. Rollout was site-level on bancroft.org and management of chat configuration and agent settings is handled through the Hubspot Live Chat administration interface.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Bancroft implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration suite. The deployment leverages Google Workspace cloud-hosted SaaS services to deliver enterprise email, calendaring, document storage, and real-time collaboration capabilities across the organization. Configuration focused on core Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, and Meet, administered through the Google Workspace admin console. Functional capabilities implemented include shared drives for consolidated document management, collaborative editing and versioning, centralized user and group provisioning, and organization-level email routing and retention controls. The Google Workspace (Formerly Google G-Suite) rollout supports Bancroft business functions such as internal communications, knowledge management, and staff productivity, and components of the suite are surfaced on their public website. Governance is managed at the tenant level via role-based admin delegation and policy enforcement in the admin console, enabling centralized account lifecycle workflows and compliance configuration for the nonprofit environment.
Survey and Questionnaire Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
CRM CRM 2021 2021
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Bancroft

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bancroft Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bancroft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bancroft digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bancroft Technographics
Bancroft is a Non Profit organization based in United States, with around 2500 employees and annual revenues of $300.0 million.
Bancroft operates a diverse technology stack with applications such as iCIMS Recruit Applicant Tracking System, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Bancroft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iCIMS, HubSpot and Google.
Bancroft recently adopted applications including 6sense Account Engagement Platform in 2023, Hubspot Live Chat in 2021 and Momentive SurveyMonkey in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bancroft’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bancroft’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bancroft technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.