Cherry Hill, 8034, NJ,
United States
Bancroft Technographics
Bancroft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bancroft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Bancroft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bancroft has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2011, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bancroft is running and its propensity to invest more and deepen its relationship with iCIMS , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bancroft revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bancroft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bancroft Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011 Bancroft implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage public job postings and candidate intake. The deployment established iCIMS Recruit Applicant Tracking System as the primary online hiring front end on Bancroft’s careers site at careers-bancroft.icims.com, supporting recruiting activity for the United States operations of the 2,500 employee non profit.
Configuration focused on standard Applicant Tracking System capabilities, including career site integration, online job requisition publishing, candidate application capture, resume parsing, candidate status workflows, and recruiter-facing applicant tracking. The iCIMS Recruit Applicant Tracking System was configured to centralize candidate records and orchestrate staged hiring workflows, aligning operational terminology for requisitions, applicants, interviews, and offer steps used by talent acquisition teams.
Operational coverage centered on human resources and recruiting functions, with the system embedded in Bancroft’s public-facing careers portal to drive candidate sourcing via the website. Integrations are explicitly limited to the career site integration at careers-bancroft.icims.com, where iCIMS Recruit Applicant Tracking System handles candidate submissions and applicant lifecycle management.
Governance and process adaptation emphasized standardized hiring workflows and recruiter usage patterns, with the iCIMS Recruit Applicant Tracking System serving as the canonical system for applicant status tracking and requisition management. Documentation and recruiter training likely supported consistent use of applicant stages and communication templates within the Applicant Tracking System.
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Employee Self Service | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bancroft deployed Hubspot Live Chat on its public website. Bancroft implemented Hubspot Live Chat as a Chatbots and Conversational AI capability to support web-based constituent engagement and inbound contact capture for nonprofit service and communications functions.
The implementation centered on embedding the live chat widget and configuring conversational workflows, including scripted greetings, canned responses, lead capture forms, and automated away messaging. Functional modules and capabilities implemented include session routing to internal inboxes, chat transcript retention for case continuity, basic escalation rules to support queues, and form-driven qualification of visitors.
Operational coverage targeted web communications and constituent support teams, with governance focused on message handling procedures, response time standards, and content guidelines for agents. Rollout was site-level on bancroft.org and management of chat configuration and agent settings is handled through the Hubspot Live Chat administration interface.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Bancroft implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration suite. The deployment leverages Google Workspace cloud-hosted SaaS services to deliver enterprise email, calendaring, document storage, and real-time collaboration capabilities across the organization.
Configuration focused on core Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, and Meet, administered through the Google Workspace admin console. Functional capabilities implemented include shared drives for consolidated document management, collaborative editing and versioning, centralized user and group provisioning, and organization-level email routing and retention controls.
The Google Workspace (Formerly Google G-Suite) rollout supports Bancroft business functions such as internal communications, knowledge management, and staff productivity, and components of the suite are surfaced on their public website. Governance is managed at the tenant level via role-based admin delegation and policy enforcement in the admin console, enabling centralized account lifecycle workflows and compliance configuration for the nonprofit environment.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bancroft
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Bancroft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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