Bandai Namco Entertainment America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bandai Namco Entertainment America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Bandai Namco Entertainment America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bandai Namco Entertainment America has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, Google Cloud AI Infrastructure for AI infrastructure in 2024, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bandai Namco Entertainment America is running and its propensity to invest more and deepen its relationship with Acumatica , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bandai Namco Entertainment America revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bandai Namco Entertainment America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud AI Infrastructure | AI infrastructure | AI Development | n/a | 2024 | 2024 |
In 2024, Bandai Namco Entertainment America deployed Google Cloud AI Infrastructure to support Tekken 8, released in January 2024, using the platform as its AI infrastructure backbone for live game operations. The implementation was explicitly oriented to sustain tens of thousands of concurrent players and to strengthen online multiplayer, community features, and competitive modes across global launches.
The technical implementation centered on Google Kubernetes Engine and Spanner combined with Google Cloud secure networking, leveraging autoscaling and Google Cloud's global infrastructure to manage live game workloads at planet scale. Google Cloud AI Infrastructure was configured to host multiplayer backend services, a large scale online visual lobby, and high speed matching pipelines, using Spanner for globally consistent game state and GKE for container orchestration and elastic capacity.
Integrations included a collaboration with Diarkis, whose proprietary matchmaking algorithms were paired with Google Cloud capacity to enable fast opponent matching and reliable session connectivity. Operational coverage focused on online game services for Tekken 8, encompassing matchmaking, lobby communications, multiplayer session management, and community interaction features, with a deployment topology designed to minimize network latency and preserve consistent player experience worldwide.
Governance and rollout were executed as a multi‑party collaboration between Bandai Namco Entertainment America, Google Cloud, and Diarkis, aligning live service operational responsibilities and playbook procedures for peak load events and launch windows. Outcomes documented in the deployment include reliable performance during peak usage, consistent and reliable gameplay access for players around the world, and enhanced multiplayer and community capabilities delivered via Google Cloud AI Infrastructure and related platform services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Shipping Management | eCommerce |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Customer Support | CRM |
|
2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Tag Management | CRM |
|
2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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