Dhaka, 1212,
Bangladesh
Banglalink Technographics
Banglalink Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banglalink and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3583 Banglalink employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banglalink has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM Benefits for Benefits Administration in 2020, Oracle Digital Assistant for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banglalink is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banglalink revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banglalink intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banglalink Tech Stack and Enterprise Applications
Banglalink ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
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Banglalink HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2020 | 2020 |
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Banglalink AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Banglalink implemented Oracle Digital Assistant as a core component of an HR modernization program. Oracle Digital Assistant was deployed under the Chatbots and Conversational AI category to provide conversational HR services and to automate digital onboarding and employee self service workflows.
The implementation was delivered alongside a broader Oracle Fusion HCM rollout that included Global Human Resources, Talent and Organization Development, Compensation and benefits, Time and Absences, Performance, Payroll Integrations, Oracle Recruiting Cloud, Oracle Learning Cloud and Helpdesk modules. Oracle Digital Assistant was configured to handle employee inquiry routing, onboarding interactions, and to surface HCM analytics signals into conversational flows tied to recruitment, learning and case management processes.
Integrations included a seamless connection of HR applications into Microsoft Teams to create an omni channel PaaS experience for employees, enabling conversational access to HR services across channels. Operational coverage focused on HR and Admin functions supporting Banglalink’s workforce in Bangladesh, applying conversational automation across the employee lifecycle from hire to learning and support.
Governance and rollout were led by the HR Transformation team with responsibilities for process design, integration control, change management analysis and service delivery model definition. Analytics platform design and Balance Score Card modeling were incorporated into governance to align Oracle Digital Assistant interactions with HR performance objectives and to control implementation changes.
Documented outcomes include the successful implementation of the full Oracle Fusion HCM suite together with Oracle Digital Assistant, enabled seamless Microsoft Teams connectivity approaching an omnichannel platform experience, digitization of front office services, and the early adoption of a hybrid workplace that digitized employee lifecycle processes. These results reflect adoption of Chatbots and Conversational AI to operationalize HR and Admin service delivery at Banglalink.
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Banglalink Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Banglalink Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Banglalink CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Banglalink IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Banglalink CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Banglalink
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Banglalink Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||