AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Banglalink Tech Stack and Enterprise Applications

Banglalink ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2017 2017
Banglalink HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Benefits Benefits Administration HCM n/a 2020 2020
Compensation Management HCM 2020 2020
Core HR HCM 2020 2020
Recruiting HCM 2020 2020
Recruiting, Applicant Tracking System, Candidate Relationship Management HCM 2020 2020
Talent Management HCM 2020 2020
Workforce Management HCM 2020 2020
Banglalink AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Digital Assistant Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Banglalink implemented Oracle Digital Assistant as a core component of an HR modernization program. Oracle Digital Assistant was deployed under the Chatbots and Conversational AI category to provide conversational HR services and to automate digital onboarding and employee self service workflows. The implementation was delivered alongside a broader Oracle Fusion HCM rollout that included Global Human Resources, Talent and Organization Development, Compensation and benefits, Time and Absences, Performance, Payroll Integrations, Oracle Recruiting Cloud, Oracle Learning Cloud and Helpdesk modules. Oracle Digital Assistant was configured to handle employee inquiry routing, onboarding interactions, and to surface HCM analytics signals into conversational flows tied to recruitment, learning and case management processes. Integrations included a seamless connection of HR applications into Microsoft Teams to create an omni channel PaaS experience for employees, enabling conversational access to HR services across channels. Operational coverage focused on HR and Admin functions supporting Banglalink’s workforce in Bangladesh, applying conversational automation across the employee lifecycle from hire to learning and support. Governance and rollout were led by the HR Transformation team with responsibilities for process design, integration control, change management analysis and service delivery model definition. Analytics platform design and Balance Score Card modeling were incorporated into governance to align Oracle Digital Assistant interactions with HR performance objectives and to control implementation changes. Documented outcomes include the successful implementation of the full Oracle Fusion HCM suite together with Oracle Digital Assistant, enabled seamless Microsoft Teams connectivity approaching an omnichannel platform experience, digitization of front office services, and the early adoption of a hybrid workplace that digitized employee lifecycle processes. These results reflect adoption of Chatbots and Conversational AI to operationalize HR and Admin service delivery at Banglalink.
Banglalink Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Banglalink Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Banglalink CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2022 2022
Customer Experience CRM 2020 2020
Customer Experience CRM 2022 2022
Tag Management CRM 2017 2017
Banglalink IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Banglalink CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Banglalink

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Banglalink Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banglalink IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banglalink digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Banglalink Technographics
Banglalink is a Communications organization based in Bangladesh, with around 3583 employees and annual revenues of $550.0 million.
Banglalink operates a diverse technology stack with applications such as Oracle Cloud ERP, Oracle Cloud HCM Benefits and Oracle Digital Assistant, covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Banglalink has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle.
Banglalink recently adopted applications including Acoustic Analytics (formerly IBM Tealeaf) in 2022, Medallia Kampyle in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banglalink’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Banglalink’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banglalink technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.