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Bank Islam Brunei Darussalam
Location
Lot 159, Jalan Pemancha,
Bandar Seri Begawan, BS 8711,
Brunei
Website
https://www.bibd.com.bn/
Phone
673-223 8181
Artw industry
Banking and Financial Services
Employee
Revenue

Bank Islam Brunei Darussalam Technographics

Bank Islam Brunei Darussalam Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Islam Brunei Darussalam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Bank Islam Brunei Darussalam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bank Islam Brunei Darussalam has purchased the following applications: Ramco HCM for Core HR in 2014, Ramco ERP for ERP Financial in 2014, Ameyo Fusion CX for Customer Support in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Islam Brunei Darussalam is running and its propensity to invest more and deepen its relationship with Ramco Systems , Ameyo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bank Islam Brunei Darussalam revenues, which have grown to $245.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Islam Brunei Darussalam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bank Islam Brunei Darussalam Tech Stack and Enterprise Applications

Bank Islam Brunei Darussalam HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ramco Systems Legacy Ramco HCM Core HR HCM n/a 2014 2018
In 2014, Bank Islam Brunei Darussalam implemented Ramco HCM as part of a full ERP engagement with Ramco Systems, deploying the Ramco HCM application within a broader finance and operational software footprint. The implementation is categorized under Core HR and targets HR and payroll modernization across the institution. The scope included Ramco's global payroll and core HR capabilities, with modules for Time & Attendance, Payroll, Training and Recruitment. The overall Ramco solution also runs Finance and Accounting, Inventory and Procurement, creating a single vendor stack to consolidate back office processing. Architecturally the deployment was delivered as an integrated ERP, linking Ramco HCM and global payroll to finance and procurement modules to support end to end workflows such as procure to pay and hire to retire. The Ramco HCM application uses built in Mobility and Analytics to extend operational visibility and provide mobile access for staff. Operational coverage targeted more than 900 staff across the four districts of Brunei and impacted back office, HR, payroll, procurement and finance functions. Governance and process change emphasized digitizing procurements, payments and hire to retire processes, with stated outcomes of better asset visibility and improved productivity as articulated by the CIO.
Bank Islam Brunei Darussalam ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ramco Systems Legacy Ramco ERP ERP Financial ERP n/a 2014 2018
In 2014 Bank Islam Brunei Darussalam implemented Ramco ERP in the ERP Financial category. The engagement delivered a full Ramco ERP suite combined with Ramco HCM and Global Payroll, scoped to run Finance and Accounting, Inventory and Procurement, and core HR functions across the bank. The Ramco ERP deployment included functional modules for Finance and Accounting, Inventory and Procurement, Time and Attendance, Payroll, Training and Recruitment, and broader HCM capabilities. Configuration work emphasized standard ERP Financial workflows such as procure to pay, payroll processing and hire to retire lifecycle management, with in built mobility and analytics capabilities referenced as part of the solution. Operational coverage extended to more than 900 staff across the four districts of Brunei, with the system positioned to digitize back office operations and to streamline services for customers, partners and internal staff. The Ramco ERP and HCM combination was presented as an integrated application set to provide unified financial, procurement and HR process orchestration across finance, procurement and human resources functions. Governance and program intent were driven by the bank’s CIO, with stated objectives to digitize procurements, payments and hire to retire functions, increase visibility of assets and improve productivity. The implementation narrative centers on Ramco ERP, the ERP Financial deployment, and the consolidation of finance and HR operational processes under a single vendor suite.
Bank Islam Brunei Darussalam CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ameyo Legacy Ameyo Fusion CX Customer Support CRM n/a 2016 2016
In 2016, Bank Islam Brunei Darussalam implemented Ameyo Fusion CX as an Omnichannel Helpdesk Ticketing System to support its 24X7 customer care center and manage inbound banking queries. The deployment positioned Ameyo Fusion CX to handle voice channel workloads and automate frontline interactions for customer care functions within the bank. The implementation used an IP based architecture and delivered core modules including IVR, Logger, and ACD, configured to triage calls, provide automated voice responses for basic information, and queue calls to live agents. The IVR helped Bank Islam Brunei Darussalam address long wait times by automatically providing basic information to customers through voice responses, while the Logger captured call records for monitoring and the ACD managed call distribution and agent routing as part of the contact center workflow.
Bank Islam Brunei Darussalam Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Bank Islam Brunei Darussalam Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Trading Platform, Portfolio and Investment Management Investment Management 2015 2015
Bank Islam Brunei Darussalam PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2012 2012
Bank Islam Brunei Darussalam IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Bank Islam Brunei Darussalam CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Bank Islam Brunei Darussalam

First Name Last Name Title Function Department Email Phone
Acting Head of Human Resources and Human Capital Director HR
Head, Information & Technology Director IT
Managing Director Director Finance
Show All Contacts

Apps Being Evaluated by Bank Islam Brunei Darussalam Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank Islam Brunei Darussalam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank Islam Brunei Darussalam digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bank Islam Brunei Darussalam Technographics
Bank Islam Brunei Darussalam is a Banking and Financial Services organization based in Brunei, with around 900 employees and annual revenues of $245.0 million.
Bank Islam Brunei Darussalam operates a diverse technology stack with applications such as Ramco HCM, Ramco ERP and Ameyo Fusion CX, covering areas like Core HR, ERP Financial and Customer Support.
Bank Islam Brunei Darussalam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ramco Systems and Ameyo.
Bank Islam Brunei Darussalam recently adopted applications including Akamai CDN in 2020, Fortra Agari Phishing Defense in 2019 and Microsoft 365 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Islam Brunei Darussalam’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bank Islam Brunei Darussalam’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Islam Brunei Darussalam technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.