Kuala Lumpur, 50470,
Malaysia
Bank Rakyat Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Rakyat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3022 Bank Rakyat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Rakyat has purchased the following applications: LexisNexis Accuity Fircosoft for AML, Fraud and Compliance in 2018, Amazon EC2 for Application Hosting and Computing Services in 2014, Microsoft Teams for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Rakyat is running and its propensity to invest more and deepen its relationship with LexisNexis , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Rakyat revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Rakyat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Accuity Fircosoft | AML, Fraud and Compliance | TRM | n/a | 2018 | 2018 |
In 2018 Bank Rakyat implemented LexisNexis Accuity Fircosoft as its core screening and transaction monitoring solution within the AML, Fraud and Compliance category. The deployment established LexisNexis Accuity Fircosoft as the bank screening engine for customer and third party screening and instituted structured workflows for ongoing AML/CFT monitoring and case management.
Configuration focused on sanctions and watchlist screening, Politically Exposed Person detection, and assisted risk assessment support. The implementation integrated PEP detection via CTOS ConneX and screening feeds described as Bankers Accuity and Compliance Link, with functional workflows for Assessment, Profiling and Mitigation embedded into the LexisNexis Accuity Fircosoft configuration.
Operational coverage included compliance and AML teams in Kuala Lumpur with documented activity through November 2019 to May 2020, indicating an operational rollout and review phase following the 2018 deployment. The solution was used to centralize screening, surface PEP hits for analyst review, and support knowledge capture of Malaysian regulatory requirements on AML/CFT.
Governance changes emphasized a risk based approach to assessment, profiling and mitigation, with assisted risk assessment reviews introduced into analyst workflows via Compliance Link and the screening outputs from LexisNexis Accuity Fircosoft. Control points were configured to route screening exceptions and PEP matches into review queues to align day to day compliance operations with Malaysian AML/CFT expectations.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core Banking | ERP Services and Operations |
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2020 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2016 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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