Vienna, 1020,
Austria
bank99 Austria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by bank99 Austria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 bank99 Austria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that bank99 Austria has purchased the following applications: Swat.io Platform for Social Media Management in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems bank99 Austria is running and its propensity to invest more and deepen its relationship with Swat.io , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing bank99 Austria revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for bank99 Austria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swat.io | Legacy | Swat.io Platform | Social Media Management | CRM | n/a | 2020 | 2020 |
In 2020, bank99 Austria implemented the Swat.io Platform for Social Media Management to build its social community and centrally manage social customer service and publishing across Austria. The rollout focused on aligning marketing and customer-service priorities, supporting decentralized team collaboration and centralized visibility through shared analytics.
bank99 configured the Swat.io Platform to support core Social Media Management functions, using publishing capabilities to orchestrate multi-channel content and a social inbox to centralize customer-service interactions. Analytics modules were used to monitor audience growth and inform editorial planning, with role based access and approval workflows implemented to reflect the bank99 team structure.
Operational coverage included marketing and customer-service teams across bank99 Austria, with the deployment structured to enable coordinated publishing calendars and triaged inbox handling by decentralized units. Workflows were created to hand off customer inquiries between marketing and service staff and to feed engagement signals into the analytics dashboards.
Governance emphasized cross-functional coordination rather than a single centralized team, with content approval and inbox escalation processes established to manage brand and compliance requirements. Analytics were positioned as the primary mechanism for audience development and editorial decision making.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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