Adelaide, 5000, SA,
Australia
BankSA Technographics
BankSA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BankSA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 BankSA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BankSA has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM for Core HR in 2018, Oracle Flexcube for Core Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BankSA is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BankSA revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BankSA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BankSA Tech Stack and Enterprise Applications
BankSA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
BankSA selected Oracle Cloud ERP in 2020 as the new application to replace a legacy financial system, categorizing the deployment under ERP Financial. The implementation pairs Oracle Cloud ERP with Oracle EPM in a cloud-hosted SaaS deployment to consolidate transactional finance and enterprise planning capabilities. Implemented areas focus on core ERP financial functions (general ledger, accounts payable/receivable, fixed assets) alongside EPM consolidation, planning and regulatory reporting modules. The deployment targets finance and consolidation operations with an explicit operational intent to reduce cost and complexity and to meet regulations enabling the New Zealand business to operate independently from the Australian parent.
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BankSA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 BankSA deployed Oracle Cloud HCM as its Core HR solution to centralize human resources administration and talent workflows. Oracle Cloud HCM provides global HR service and management systems, talent management, workforce rewards and workforce management capabilities, and BankSA used Oracle Cloud HCM to support core HR business functions across HR operations and people management.
The implementation leveraged the cloud native Oracle Cloud HCM architecture and standard Core HR functional modules typical of the product family, including position management, recruitment management, manager self service and employee self service as part of a unified HR record and workflow fabric. Configuration focused on role based access, security segmentation for HR and manager personas, data model alignment for positions and employees, and automation of common HR transactions to reduce manual reconciliation.
Operational governance emphasized formal user acceptance testing, business acceptance testing scenarios and HR service center led incident escalation and ticket management as primary support paths. The rollout pattern followed typical Core HR deployment practices, with business analysts, testers and HR operations coordinating test strategy, test case design, UAT execution and post go live support to embed Oracle Cloud HCM into BankSA HR operations.
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Employee Self Service | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2021 | 2021 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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BankSA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, BankSA implemented Oracle Flexcube as its Core Banking platform. The implementation was operated on the Oracle Application Hosted Platform OAHP and hosted on Oracle Engineered Systems to support mission critical banking applications including Oracle Banking Platform and Siebel, placing Oracle Flexcube at the center of the bank's core transaction processing and customer account services.
The technical footprint emphasizes Oracle Fusion Middleware and Oracle WebLogic as the middleware runtime, with platform components and integrations that include Oracle Service Bus, SOA infrastructure, UCM, Documaker, EDQ, ODI and related middleware technologies. Infrastructure targets include Linux and Oracle Engineered Systems such as Exalogic and ExaData, while automation and configuration management relied on tools and scripting skills in Chef, Ruby and CI pipelines such as Jenkins or equivalent automation tooling, consistent with Core Banking operational practices.
Operational coverage spans production and non production environments and is supported by an OAHP Infrastructure L3 support model that coordinates L2 and L3 triage, root cause analysis and complex incident resolution. Identity and access management is handled via Oracle Access Manager, Oracle Identity Manager and Oracle Internet Directory, and runtime observability is provided through monitoring tools including AppD, SPLUNK and Oracle OEM, enabling formal impact assessment and controlled code changes for the Flexcube environment.
Governance and procedural controls were structured around Operational Excellence, with dedicated L3 responsibilities for troubleshooting, design of new features, delivery of code changes and on call escalation as needed. The implementation placed emphasis on automation of routine operational tasks and process quality improvements, aligning the BankSA Oracle Flexcube Core Banking deployment with sustained platform stability and rigorous change impact discipline.
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BankSA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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BankSA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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BankSA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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BankSA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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BankSA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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BankSA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at BankSA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BankSA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||