BankSouth
200 N East St,
Greensboro, 30642, GA,
United States
Greensboro, 30642, GA,
United States
1 706-453-2236
Banking and Financial Services
BankSouth Technographics
BankSouth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BankSouth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 BankSouth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BankSouth has purchased the following applications: JHA SmartPay for Payment Processing in 2021, FIS Core Banking for Core Banking in 2026, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BankSouth is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , FIS Global , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BankSouth revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BankSouth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BankSouth Tech Stack and Enterprise Applications
BankSouth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 BankSouth deployed JHA SmartPay on its public website to centralize online payment acceptance, using the solution as its Payment Processing capability to support customer bill pay and retail deposit related transactions. BankSouth implemented JHA SmartPay to provide a web payment channel tied to its consumer and small business online experiences.
The JHA SmartPay implementation was configured to operate as a payment gateway with card processing, tokenization and hosted checkout components, and included transaction reporting to provide visibility for payments operations. Configuration work addressed card not present workflows and recurring payment use cases typical of Payment Processing implementations, while enabling administrative access for reconciliation and reporting functions.
Integration efforts centered on embedding JHA SmartPay into the website checkout and account service workflows, using hosted payment pages and secure form submission to limit PCI scope and simplify front end integration. The deployment connected web checkout flows to JHA SmartPay transaction processing, and instrumented transaction feeds for downstream payment operations.
Operational governance was assigned to payments operations and customer service teams, with updated procedures for settlement, reconciliation and fraud monitoring to incorporate JHA SmartPay transaction data. Rollout was focused on the public website channel, and the implementation narrative positions BankSouth JHA SmartPay Payment Processing as the online payments backbone for consumer facing web interactions.
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BankSouth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Jack Henry Banking SilverLake | FIS Core Banking | Core Banking | ERP Services and Operations | n/a | 2026 | 2026 |
In 2018, BankSouth implemented Jack Henry Banking SilverLake for Core Banking. The deployment operated across BankSouth’s retail branches and back office operations in Athens, GA, centralizing account processing and transaction posting onto a single Jack Henry Banking SilverLake core platform.
Jack Henry Banking SilverLake was configured to support standard Core Banking capabilities including account management, deposit and loan servicing, transaction processing, and general ledger posting. The bank layered Robotic Process Automation into SilverLake workflows, with automated process build, training, and rollout executed across frontline and back end teams to streamline operational workflows.
The implementation maintained explicit connectivity within the Jack Henry ecosphere, integrating Jack Henry Enterprise Workflow, Synergy, and Cognos with Jack Henry Banking SilverLake to preserve data flows for operations and reporting. Backups and retention protocols were formalized to remain within federal regulatory requirements, and automation development was governed to ensure compliance.
Governance emphasized compliance and regulatory parameters, regular review of policies and procedures to identify automation opportunities, and creation of training guides to drive adoption. An RPA leader functioned as the liaison between frontline staff and technical groups, leading cross-channel projects with the stated objective of improving the bank’s Efficiency Ratio.
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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BankSouth Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, BankSouth implemented DocuSign eSignature as a Digital Signing solution on its public website. The implementation embedded electronic signature flows into web-based customer forms to enable signed disclosures and consent capture during customer interactions. BankSouth configured DocuSign eSignature user authentication, envelope routing, and tamper-evident audit trail capabilities to align signature transactions with existing customer workflows in retail banking.
The deployment used DocuSign eSignature templates and embedded signing to streamline repeatable document workflows and reduce manual handoffs, integrating the signing experience directly with the bank website for end-user completion. Operational coverage emphasized customer-facing teams and web channels, with administrative configuration managed by internal operations and compliance personnel. DocuSign eSignature and Digital Signing functionality were positioned to provide secure electronic signature capture, standardized audit logs, and authentication controls as part of the implemented solution.
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BankSouth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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BankSouth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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BankSouth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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BankSouth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at BankSouth
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Vice President Software Management | VP | IT | |
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SVP Technology and Data Analytics | VP | IT | |
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Operations Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by BankSouth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BankSouth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BankSouth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BankSouth Technographics
BankSouth is a Banking and Financial Services organization based in United States,
with around 200 employees and annual revenues of $35.0 million.
BankSouth operates a diverse technology stack with applications such as
JHA SmartPay, FIS Core Banking and DocuSign eSignature,
covering areas like Payment Processing, Core Banking and Digital Signing.
BankSouth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, FIS Global and Docusign.
BankSouth recently adopted applications including
FIS Core Banking in 2026, DocuSign eSignature in 2022 and JHA SmartPay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BankSouth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BankSouth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BankSouth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.