Coral Gables, 33146, FL,
United States
Baptist Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baptist Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 Baptist Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baptist Health has purchased the following applications: Bottomline Paymode-X AP Automation for AP Automation in 2018, Phenom Talent CRM for Candidate Relationship Management in 2018, Oracle Cerner Millennium for Electronic Health Record in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baptist Health is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Oracle , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baptist Health revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baptist Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline Paymode-X AP Automation | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Baptist Health implemented Bottomline Paymode-X AP Automation to manage payment request approval processes and to assist with a Paymode-X onboarding initiative. The Bottomline Paymode-X AP Automation deployment was positioned to support AP Automation and centralized payment request intake across the accounts payable organization.
Configuration work focused on automated approval routing, multi level authorization workflows, and exception handling to support the invoice to payment lifecycle. The implementation included vendor enrollment workflows and configurable rules designed to standardize payment policy enforcement and to facilitate vendor onboarding to the Paymode-X network.
Operational coverage emphasized coordination between accounts payable, procurement, and treasury stakeholders, with the system used to orchestrate payment request approvals and vendor onboarding activities. Governance controls were introduced to define approval roles, access controls, and documented workflows, and the rollout included phased onboarding support for suppliers joining Paymode-X.
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Baptist Health implemented Phenom Talent CRM to support enterprise recruiting and candidate engagement. Baptist Health deployed Phenom Talent CRM as a Candidate Relationship Management solution and integrated Phenom People components directly on its public careers site, enabling job search and candidate capture workflows visible at careers.baptisthealth.net.
The implementation focused on Candidate Relationship Management capabilities such as candidate profile capture, segmented talent pipelining, automated nurture communications, and career site search integration. Configuration emphasized persona driven engagement workflows and CRM orchestration to support sourcing, inbound candidate routing, and event or campaign based outreach, consistent with standard candidate relationship management practices.
Operational coverage centered on talent acquisition and recruiting functions across Baptist Health in the United States, with the Phenom People integration providing the primary front end for candidate interactions on the careers site. Governance aligned system ownership to recruiting and talent acquisition teams, with workflow standardization for candidate intake, segmentation, and ongoing engagement through the Phenom Talent CRM application.
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Core HR | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2008 | 2008 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2013 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Oracle Cerner Siemens Soarian | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Baptist Health implemented Oracle Cerner Millennium as its core Electronic Health Record. The implementation spanned the system's hospitals, physician offices and outpatient locations, establishing a single enterprise EHR instance to unify clinical data across care settings.
Oracle Cerner Millennium was deployed alongside HealtheIntentSM to provide both point of care clinical workflows and population health management capabilities. Functional scope included clinical documentation, computerized provider order entry, medication management and longitudinal patient record orchestration, reflecting standard Electronic Health Record operational modules.
The deployment integrated with Cerner Soarian Financials revenue cycle management to maintain continuity of billing and financial workflows, creating an integrated enterprise-wide health information technology system. Technical architecture centered on an enterprise EHR backbone supporting inpatient, ambulatory and outpatient operational domains, enabling shared patient records and care coordination across sites.
Implementation required centralized clinical IT governance and standardized clinical and administrative workflows to align hospitals and ambulatory sites. Baptist Health configured Oracle Cerner Millennium to drive consistent data models and interoperability across care teams, while retaining Cerner Soarian Financials for revenue cycle operations.
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2015 |
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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