Baptist Health
1575 San Ignacio Avenue, Suite 406,
Coral Gables, 33146, FL,
United States
Coral Gables, 33146, FL,
United States
1 786-596-2373
Healthcare
Baptist Health Technographics
Baptist Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baptist Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 Baptist Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baptist Health has purchased the following applications: Bottomline Paymode-X AP Automation for AP Automation in 2018, Phenom Talent CRM for Candidate Relationship Management in 2018, Oracle Cerner Millennium for Electronic Health Record in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baptist Health is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Oracle , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baptist Health revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baptist Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baptist Health Tech Stack and Enterprise Applications
Baptist Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline Paymode-X AP Automation | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, Baptist Health implemented Bottomline Paymode-X AP Automation to manage payment request approval processes and to assist with a Paymode-X onboarding initiative. The Bottomline Paymode-X AP Automation deployment was positioned to support AP Automation and centralized payment request intake across the accounts payable organization.
Configuration work focused on automated approval routing, multi level authorization workflows, and exception handling to support the invoice to payment lifecycle. The implementation included vendor enrollment workflows and configurable rules designed to standardize payment policy enforcement and to facilitate vendor onboarding to the Paymode-X network.
Operational coverage emphasized coordination between accounts payable, procurement, and treasury stakeholders, with the system used to orchestrate payment request approvals and vendor onboarding activities. Governance controls were introduced to define approval roles, access controls, and documented workflows, and the rollout included phased onboarding support for suppliers joining Paymode-X.
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
ERP Financial | ERP |
|
2021 | 2022 |
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
Expense Management | ERP |
|
2015 | 2015 |
|
Baptist Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Baptist Health implemented Phenom Talent CRM to support enterprise recruiting and candidate engagement. Baptist Health deployed Phenom Talent CRM as a Candidate Relationship Management solution and integrated Phenom People components directly on its public careers site, enabling job search and candidate capture workflows visible at careers.baptisthealth.net.
The implementation focused on Candidate Relationship Management capabilities such as candidate profile capture, segmented talent pipelining, automated nurture communications, and career site search integration. Configuration emphasized persona driven engagement workflows and CRM orchestration to support sourcing, inbound candidate routing, and event or campaign based outreach, consistent with standard candidate relationship management practices.
Operational coverage centered on talent acquisition and recruiting functions across Baptist Health in the United States, with the Phenom People integration providing the primary front end for candidate interactions on the careers site. Governance aligned system ownership to recruiting and talent acquisition teams, with workflow standardization for candidate intake, segmentation, and ongoing engagement through the Phenom Talent CRM application.
|
|
|
|
|
Core HR | HCM |
|
2015 | 2016 |
|
|
|
|
|
Core HR | HCM |
|
2021 | 2022 |
|
|
|
|
|
HR Compliance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2008 | 2008 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2012 | 2013 |
|
|
|
|
|
Time and Attendance | HCM |
|
2025 | 2025 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2019 | 2019 |
|
Baptist Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle Cerner Siemens Soarian | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Baptist Health implemented Oracle Cerner Millennium as its core Electronic Health Record. The implementation spanned the system's hospitals, physician offices and outpatient locations, establishing a single enterprise EHR instance to unify clinical data across care settings.
Oracle Cerner Millennium was deployed alongside HealtheIntentSM to provide both point of care clinical workflows and population health management capabilities. Functional scope included clinical documentation, computerized provider order entry, medication management and longitudinal patient record orchestration, reflecting standard Electronic Health Record operational modules.
The deployment integrated with Cerner Soarian Financials revenue cycle management to maintain continuity of billing and financial workflows, creating an integrated enterprise-wide health information technology system. Technical architecture centered on an enterprise EHR backbone supporting inpatient, ambulatory and outpatient operational domains, enabling shared patient records and care coordination across sites.
Implementation required centralized clinical IT governance and standardized clinical and administrative workflows to align hospitals and ambulatory sites. Baptist Health configured Oracle Cerner Millennium to drive consistent data models and interoperability across care teams, while retaining Cerner Soarian Financials for revenue cycle operations.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2015 | 2015 |
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2019 | 2019 |
|
Baptist Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
Baptist Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2019 | 2020 |
|
Baptist Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Baptist Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Content Management | Content Management |
|
2024 | 2024 |
|
|
|
|
|
Content Management | Content Management |
|
2024 | 2024 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Baptist Health SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2012 | 2012 |
|
Baptist Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Listing Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Baptist Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Baptist Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
Baptist Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Baptist Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Asst. Vice President of HR, Talent Acquisition and Employee Development | VP | HR | |
|
|
|
Director of Human Resources | Director | HR | |
|
|
|
Director, Human Resource Management | Director | HR | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
Corporate Director IT, HR Systems and Oracle Business Intelligence | Director | HR | |
|
|
|
Assistant Vice President, Business Intelligence and Decision Support | VP | IT | |
|
|
|
CIO and VP of Information Technology | VP | IT | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Director, Human Resources | Director | HR | |
|
|
|
Executive Vice President and Chief Financial Officer | CXO | Finance | |
|
|
|
Corporate Human Resources Manager | Manager | HR | |
|
|
|
Human Resources Director | Director | HR | |
|
|
|
Director Finance Operations | Director | Finance | |
|
|
|
Supply Chain Manager | Manager | Supply Chain | |
|
|
|
AVP Payroll Shared Services | VP | HR | |
|
|
|
Corporate Vice President of Audit and Chief Compliance Officer | CXO | Risk | |
|
|
|
Workforce Optimization Manager | Manager | HR | |
|
|
|
Vice President of Human Resources | VP | HR | |
|
|
|
Vice President Information Technology and Chief Technology Officer | CXO | IT | |
|
|
|
Senior Vice President and Chief Human Resources Officer | CXO | HR | |
|
|
|
Senior Vice President and Chief Information Officer | CXO | IT | |
|
|
|
Executive Vice President and Chief Financial Officer | CXO | Finance | |
|
|
|
Executive Vice President and Chief Operating Officer | CXO | Finance | |
|
|
|
Corporate Director, IT | Director | IT | |
|
|
|
Human Resources Director | Director | HR | |
|
|
|
Director Talent Acquisition | Director | HR | |
|
|
|
Senior Vice President and Chief Digital Officer/Chief Information Officer | CXO | IT | |
|
|
|
Director IT | Director | Finance | |
|
|
|
Manager, IT Business Systems | Manager | IT | |
|
|
|
VP Finance | VP | Finance | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Vice President, Finance | VP | Finance | |
|
|
|
Director, Contracts and Sourcing | Director | Procurement | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
System Vice President Human Resources | VP | HR | |
|
|
|
Senior Vice President and Chief Digital Officer/Chief Information Officer | CXO | IT | |
|
|
|
Vice President and Chief Technology Officer - Technology and Digital transformation | CXO | IT | |
|
|
|
SVP, Chief Human Resource Officer | CXO | HR | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Director, Corporate Compliance & Program Operations | Director | Finance | |
|
|
|
SVP, Chief Digital & Information Officer | CXO | IT | |
|
|
|
Vice President Enterprise IT Operations | VP | IT | |
|
|
|
Senior Director Enterprise Architecture and Resiliency | Director | IT | |
|
|
|
System Vice President Human Resources | VP | HR | |
|
|
|
Director Talent Acquisition | Director | HR | |
|
|
|
Corporate Director, Talent Acquisition | Director | HR | |
|
|
|
Human Resouces - Talent Acquisition | CXO | HR | |
|
|
|
Enterprise Cloud Architect | Manager | IT | |
|
|
|
Senior Cloud Data Engineer | Manager | IT | |
|
Apps Being Evaluated by Baptist Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baptist Health IT executives and key decision makers. This section highlights Baptist Health's latest recorded technology evaluations, including Blackbaud Raiser Edge NXT for Donor and Fundraising Management on 2025-07-15, Oracle Cerner Millennium for Electronic Health Record on 2025-04-24, and Affirm for Payment Processing on 2024-10-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baptist Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-15 | Baptist Health | Evaluated | Blackbaud | Blackbaud Raiser Edge NXT | Donor and Fundraising Management | CRM |
| 2025-04-24 | Baptist Health | Evaluated | Oracle | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations |
| 2024-10-28 | Baptist Health | Evaluated | Affirm | Affirm | Payment Processing | ERP |
| 2024-09-27 | Baptist Health | Evaluated |
|
|
Document Management | Content Management |
FAQ - APPS RUN THE WORLD Baptist Health Technographics
Baptist Health is a Healthcare organization based in United States,
with around 27000 employees and annual revenues of $4.00 billion.
Baptist Health operates a diverse technology stack with applications such as
Bottomline Paymode-X AP Automation, Phenom Talent CRM and Oracle Cerner Millennium,
covering areas like AP Automation, Candidate Relationship Management and Electronic Health Record.
Baptist Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, Phenom and Oracle.
Baptist Health recently adopted applications including
UKG Pro Timekeeping (ex UKG Dimensions Timekeeping) in 2025, EPIC EHR in 2025 and Salesforce Agentforce (formerly Einstein Copilot) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baptist Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baptist Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baptist Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.