Barclays
1 Churchill Place,
London, E14 5HP,
United Kingdom
London, E14 5HP,
United Kingdom
44 20 7116-1000
Banking and Financial Services
Barclays Technographics
Barclays Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barclays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 93000 Barclays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barclays has purchased the following applications: Feedzai RiskOps for AML, Fraud and Compliance in 2022, Symphony Amenity Custom NLP for Analytics and BI in 2015, Coupa Invoice for AP Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barclays is running and its propensity to invest more and deepen its relationship with Feedzai , Nice Systems , S&P Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barclays revenues, which have grown to $34.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barclays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barclays Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Feedzai | Legacy | Feedzai RiskOps | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 | In 2022 Barclays implemented Feedzai RiskOps to strengthen AML, Fraud and Compliance operations, with specific emphasis on FinCrime screening and list management. The effort was supported by a FinCrime Screening Technology SME providing design and architectural consultation beginning September 2022, and delivery activity was coordinated from Manchester, England. The Feedzai RiskOps implementation concentrated on list management capabilities, including list reconciliation and rationalization, screening risk appetite definitions, robust internal list management mechanisms and controls, list enrichment and linkages, de-duplication and entity consolidation. Configuration work emphasized screening workflows, risk-scoring parameters, and configurable rulesets typical of AML, Fraud and Compliance platforms, aligned to banking FinCrime operational terminology. As part of the NextGen list management re-platform work, the program performed in-depth analysis of workflow and BPM options, evaluating IBM BPM, Pega, Appian and jBPM alongside platform interactions with Salesforce, SQA, Facctum, Feedzai and Firco LN WLM as alternatives. The team executed vendor proof of concept engagements and assessed integration points to inform orchestration between screening, case management and list-of-record services. Governance and process design were advanced through collaboration with the Barclays CTO team, enterprise architects and key stakeholders to define controls, reconciliation procedures and operational handoffs for screening teams. Recommendations included selection criteria for workflow management tooling and detailed architectural guidance to standardize list management, screening operations and FinCrime case routing within the Feedzai RiskOps deployment. | |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2008 | 2008 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Symphony Communication Services | Legacy | Symphony Amenity Custom NLP | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 | In 2015 Barclays implemented Symphony Amenity Custom NLP as part of its Analytics and BI capability, engaging Symphony Communication Services to provision a cloud-based, text-mining platform. The deployment targeted automated ingestion of news coverage, social media activity, and research reports to support investment and research workflows, aligning the Symphony Amenity Custom NLP installation with Barclays analytics stack and enterprise data pipelines. The implementation focused on natural language processing modules for sentiment detection, extraction of key commentary and themes, and identification of statements of apparent deception, with processing configured for continuous text ingestion, normalization, and signal scoring. Symphony Amenity Custom NLP provided structured signals and metadata to downstream analysis, enabling Barclays teams to consume sentiment and commentary outputs within existing research and portfolio analytics processes. Operational coverage concentrated on research, investment strategy, surveillance, and compliance functions, with the cloud-based platform operating as a centralized text analytics service. Integrations were handled through API-driven ingestion and output endpoints that fed processed textual signals into Barclays internal analytics workflows and research repositories, preserving the original content sources for audit and review. Governance centered on centralized model oversight and data handling policies administered by analytics and research governance teams, with configuration controls for source selection and signal thresholds. Workflows were restructured to incorporate NLP outputs into regular research cycles and monitoring routines, establishing a repeatable process for analysts to validate and annotate algorithmic findings. | |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2007 | 2008 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Process Mining | Analytics and BI |
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2016 | 2017 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 | ||
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Apps Development | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2016 |
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Test Automation Platform | PaaS |
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2019 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Speech Recognition AI | AI-Powered Application |
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2017 | 2017 |
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Speech Recognition AI | AI-Powered Application |
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2017 | 2017 |
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HCM
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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CRM
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2005 | 2005 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Banking | ERP Services and Operations |
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2016 | 2016 |
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Core Banking | ERP Services and Operations |
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2020 | 2020 |
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Debt Collection and Recovery | ERP Services and Operations |
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2013 | 2013 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Loss Prevention | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Investment Research and Market Intelligence | Investment Management |
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2019 | 2019 |
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Trade Order Management System (TOMS) | Investment Management |
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2016 | 2016 |
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Trade Order Management System (TOMS) | Investment Management |
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2016 | 2016 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2018 |
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Procurement | Procurement |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Barclays
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Apps Being Evaluated by Barclays Executives
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FAQ - APPS RUN THE WORLD Barclays Technographics
Barclays is a Banking and Financial Services organization based in United Kingdom,
with around 93000 employees and annual revenues of $34.86 billion.
Barclays operates a diverse technology stack with applications such as
Feedzai RiskOps, Symphony Amenity Custom NLP and Coupa Invoice,
covering areas like AML, Fraud and Compliance, Analytics and BI and AP Automation.
Barclays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Feedzai, Symphony Communication Services and Coupa Software.
Barclays recently adopted applications including
Workday HCM in 2023, Feedzai RiskOps in 2022 and Workday Compensation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barclays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Barclays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Barclays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.