Barclays
1 Churchill Place,
London, E14 5HP,
United Kingdom
London, E14 5HP,
United Kingdom
44 20 7116-1000
Banking and Financial Services
Barclays Technographics
Barclays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barclays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 93000 Barclays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barclays has purchased the following applications: Coupa Invoice for AP Automation in 2019, Benefex OneHub | Benefits for Benefits Administration in 2020, Finastra Misys FusionBanking Equation for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barclays is running and its propensity to invest more and deepen its relationship with Coupa Software , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barclays revenues, which have grown to $34.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barclays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barclays Tech Stack and Enterprise Applications
Barclays ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Barclays implemented Coupa Invoice as its targeted AP Automation solution to support invoice and supplier workflows for the FRM Trading administrative environment. The deployment was applied to support an executive assistant to a Managing Director in FRM Trading and a team of traders, aligning invoice processing and purchase order activity with trading desk administrative tasks.
The Coupa Invoice configuration emphasized invoice capture and tracking, supplier onboarding and purchase order creation, reflecting explicit operational responsibilities recorded by the EA who raised purchase orders, kept track of invoices and set up new suppliers on Coupa. Typical AP Automation capabilities were exercised, including PO driven invoice handling, invoice lifecycle visibility and approval routing for desk-level procurement requests.
Coupa Invoice operated alongside Concur for expense processing, with Concur remaining the tool used to process travel and expense claims while Coupa Invoice handled supplier records, POs and invoice workflows. Operational coverage was centered on the FRM Trading function within Barclays in the United Kingdom, where day to day procurement and accounts payable tasks for the trading team were coordinated through Coupa Invoice.
Governance and process changes focused on formalizing supplier setup and PO ownership at the trading support level, embedding AP Automation controls into the administrative processes used by the EA and trading support staff. The implementation established clearer handoffs for purchase order creation, invoice tracking and supplier maintenance within accounts payable and procurement functions.
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ERP Financial | ERP |
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2019 | 2019 |
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2018 | 2018 |
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Barclays HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Barclays implemented Benefex OneHub | Benefits as its Benefits Administration platform. The deployment centralized benefits recordkeeping and program configuration for Barclays' employee population using Benefex OneHub | Benefits.
The implementation configured core Benefits Administration capabilities including enrolment management, plan configuration, lifecycle event handling, employee self service, benefits communication, and reporting. Configuration work emphasized plan catalogs, eligibility rules, and administrative workflows to support HR and total rewards teams, with the Benefex administrative console and employee portal serving as operational touchpoints.
Benefex is present in over 70 countries and counts more than 650 organizations among its clients, a profile consistent with enterprise use cases like Barclays. Benefex recently acquired Capita's employee benefits business, a move that will expand its customer base and broaden its ability to address employee benefit and pension challenges. Governance at Barclays focused on standardizing benefits policy administration and consolidating communications and administrative workflows into the Benefex platform.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2023 |
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Core HR | HCM |
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2022 | 2025 |
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Core HR | HCM |
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2023 | 2024 |
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HR Service Delivery | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2022 | 2023 |
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Onboarding | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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Barclays ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionBanking Equation | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Barclays UK implemented Finastra Misys FusionBanking Equation as its Core Banking platform to support a Corporate Bank restructuring program aligned with ring-fencing legislation. The implementation was led from a business analysis and design perspective, engaging senior business stakeholders including MD level executives, legal teams, operational heads, technology leads and product management to define the analysis and design approach.
The deployment focused on standard Core Banking capabilities, with configuration and functional design work covering core account processing, ledger posting, loan servicing and payments workflows consistent with Core Banking functionality. The program produced target operating models, business processes and data designs, and implemented full end to end traceability from requirements through functional design, process and testing using Rational Requirements Composer.
Integrations were coordinated across customer data and migration efforts, supporting client segmentation and legal entity separation during ring-fencing. The programme also aligned the Equation deployment with concurrent trade finance replatforming using Finastra Trade Innovation+ and a new customer facing Trade Portal, ensuring interoperability between corporate banking ledgers and trade finance channels.
Governance and rollout were structured around a created Business Architecture for the Corporate Bank, with oversight of over 50 delivery teams and a centralized business analysis function that enforced standards and end to end alignment. The implementation specifically supported migration requirements for client segmentation and legal entity separation, and impacted business functions including Sales, Operations, Trade Finance, Payments, Data and Credit Risk.
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Core Banking | ERP Services and Operations |
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2020 | 2020 |
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Debt Collection and Recovery | ERP Services and Operations |
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2013 | 2013 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Barclays AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Speech Recognition AI | AI-Powered Application |
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2017 | 2017 |
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Speech Recognition AI | AI-Powered Application |
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2017 | 2017 |
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Barclays Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2007 | 2008 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Process Mining | Analytics and BI |
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2016 | 2017 |
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Barclays Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Barclays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2011 | 2011 |
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Barclays Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2005 | 2005 |
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Barclays CRM
Barclays ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Barclays Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Investment Research and Market Intelligence | Investment Management |
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2019 | 2019 |
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Trade Order Management System (TOMS) | Investment Management |
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2016 | 2016 |
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Trade Order Management System (TOMS) | Investment Management |
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2016 | 2016 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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Barclays PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Barclays Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2018 |
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Procurement | Procurement |
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2019 | 2019 |
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Barclays SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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Barclays TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2008 | 2008 |
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Barclays PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2016 |
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Test Automation Platform | PaaS |
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2019 | 2020 |
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Barclays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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Barclays CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Barclays
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Barclays Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Barclays IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Barclays digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Barclays Technographics
Barclays is a Banking and Financial Services organization based in United Kingdom,
with around 93000 employees and annual revenues of $34.86 billion.
Barclays operates a diverse technology stack with applications such as
Coupa Invoice, Benefex OneHub | Benefits and Finastra Misys FusionBanking Equation,
covering areas like AP Automation, Benefits Administration and Core Banking.
Barclays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Benefex, a Zellis Company and Finastra.
Barclays recently adopted applications including
Workday HCM in 2023, Workday Compensation in 2022 and ServiceNow HR in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barclays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Barclays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Barclays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.