Tehran, n/a,
Iran
Barez Iran Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Barez Iran and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Barez Iran employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barez Iran has purchased the following applications: Raychat for Chatbots and Conversational AI in 2022, Google Tag Manager for Tag Management in 2023, Mapbox for Advanced Subsurface Mapping in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barez Iran is running and its propensity to invest more and deepen its relationship with Raychat , Google , Mapbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barez Iran revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barez Iran intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Raychat | Legacy | Raychat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Barez Iran implemented Raychat on its public website as a customer engagement layer. The deployment uses Raychat as a Chatbots and Conversational AI solution embedded in web pages to surface automated responses and guided workflows for retail customers.
Configuration centered on a web chat widget, conversational flow authoring, intent classification, and FAQ automation, with Raychat managing session persistence and scripted context. Functional modules implemented include message routing, response libraries, multilingual prompt support aligned with conversational design, and dashboards for conversation monitoring and operational oversight.
Operational coverage is focused on the customer facing digital channel of Barez Iran's website, supporting customer service and online support workflows across retail banking touchpoints. Raychat delivers real time conversational interfaces for front line digital engagement and includes in widget escalation patterns to route conversations toward human agents when required.
Governance emphasized centralized conversational content management, scheduled review cycles for intent tuning, and role based access for script editors and analysts. Rollout and operational ownership were aligned to the digital channels team to integrate chatbot conversation design with existing customer support processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mapbox | Legacy | Mapbox | Advanced Subsurface Mapping | PLM and Engineering | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2024 | 2024 |
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