Vadodara, 390005,
India
Baroda Gujarat Gramin Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baroda Gujarat Gramin Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1769 Baroda Gujarat Gramin Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baroda Gujarat Gramin Bank has purchased the following applications: CoRover AI Platform for Chatbots and Conversational AI in 2021, E2E Networks Cloud Hosting for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baroda Gujarat Gramin Bank is running and its propensity to invest more and deepen its relationship with CoRover , E2E Networks , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baroda Gujarat Gramin Bank revenues, which have grown to $59.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baroda Gujarat Gramin Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoRover | Legacy | CoRover AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Baroda Gujarat Gramin Bank implemented CoRover AI Platform on its website to provide Chatbots and Conversational AI for customer-facing digital channels. The deployment of CoRover AI Platform is explicitly delivered via the bank website as the primary web-based conversational entry point for retail customers.
The CoRover AI Platform implementation centers on a web chat interface and conversational workflows, employing natural language understanding, intent classification, and FAQ automation consistent with Chatbots and Conversational AI capabilities. Configuration work included intent model training, slot filling for common banking queries, and a managed knowledge base for scripted responses and escalation triggers.
Integration scope is limited to the bank website where the CoRover AI Platform is embedded in the front-end digital channel, serving as the primary interactive layer for customer inquiries. Operational coverage focuses on customer service and digital banking support, routing interactions through the website channel and enabling handoff to human agents via configured escalation paths.
Governance and operational ownership are aligned to the bank digital channels and customer service teams, who maintain conversational content, retrain intent models, and manage escalation workflows. Ongoing operational practices include conversational script governance and analytics driven tuning to sustain relevance and coverage for retail banking queries.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| E2E Networks | Legacy | E2E Networks Cloud Hosting | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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