Carbondale, 629023747, IL,
United States
Barrett, Broom, Hughes, Twomeyand Haoke Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Barrett, Broom, Hughes, Twomeyand Haoke and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Barrett, Broom, Hughes, Twomeyand Haoke employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barrett, Broom, Hughes, Twomeyand Haoke has purchased the following applications: Sobot Call Centar for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barrett, Broom, Hughes, Twomeyand Haoke is running and its propensity to invest more and deepen its relationship with Sobot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barrett, Broom, Hughes, Twomeyand Haoke revenues, which have grown to $1.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barrett, Broom, Hughes, Twomeyand Haoke intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sobot | Legacy | Sobot Call Centar | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Barrett, Broom, Hughes, Twomeyand Haoke implemented Sobot Call Centar as a website-based contact channel to support client intake and front-office inquiries for the professional services firm. The deployment is visible on the company website and aligns with a small firm operational profile of 10 employees and $1,224,800 in revenue, using Sobot Call Centar to provision browser-accessible call handling for client engagement. This implementation positions the application as the firm’s primary web contact entry point rather than an email-only or offline intake flow.
Sobot Call Centar is configured in line with Call Center category capabilities, including inbound call routing, agent console access through the browser, and click-to-call initiation from web pages. Configuration appears focused on simple role-based agent handling and procedural escalation rules to route client inquiries to the appropriate staff in client services and administration. Governance and operational ownership rest with the small firm’s front-office team, with rollout confined to the corporate website and support workflows adjusted to integrate web-originated calls into existing client service processes.
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