Berwick, 3806, VIC,
Australia
Barry Bourke Motors Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Barry Bourke Motors Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Barry Bourke Motors Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barry Bourke Motors Australia has purchased the following applications: Pentana DocuSmart Payable for AP Automation in 2022, Live Chat Monitoring for Chatbots and Conversational AI in 2022, Algolia Search for Application, Web and Enterprise Search in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barry Bourke Motors Australia is running and its propensity to invest more and deepen its relationship with Pentana Solutions , OpenPay , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barry Bourke Motors Australia revenues, which have grown to $142.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barry Bourke Motors Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pentana Solutions | Legacy | Pentana DocuSmart Payable | AP Automation | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Barry Bourke Motors Australia implemented Pentana DocuSmart Payable. Pentana DocuSmart Payable is an AP Automation application used to support accounts payable and invoice processing across the companys Victorian dealerships.
Deployment centered on an online DocuSmart interface that allowed dealership staff to collate and process supplier invoices and public employee profile documents as part of AP operations. Implemented capabilities included invoice capture and indexing, document management and retention, automated workflow routing for approvals, and electronic attachment of supporting employee and supplier documentation.
Operational coverage focused on AP and finance teams across Barry Bourke Motors Australias Victorian sites, with daily use by dealership finance staff to manage supplier invoice intake and approval flows. Governance was adjusted to centralize invoice intake and standardize approval and document handling procedures within Pentana DocuSmart Payable, aligning processing workflows across multiple dealer locations.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Chat Monitoring | Legacy | Live Chat Monitoring | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Barry Bourke Motors Australia implemented Live Chat Monitoring as a website-embedded conversational layer to support online customer engagement, using the Chatbots and Conversational AI application category. Live Chat Monitoring was provisioned to capture real-time visitor conversations and provide visibility into live sessions from the corporate website.
The implementation focused on core functional capabilities typical of Chatbots and Conversational AI deployments, including real-time monitoring of chat sessions, an agent dashboard for live intervention, transcript capture for post-interaction review, and basic conversational routing and alerting to surface high-priority leads. Configuration emphasized conversational telemetry and session tagging to enable operational triage and handoff between digital channels and human agents.
Operational coverage centered on the website experience and the customer service and online sales teams, with the Live Chat Monitoring feed integrated into day-to-day workflows for message ownership and rapid response. Governance practices were established to define chat ownership, escalation paths, and response SLAs, and configuration controls were applied to manage conversation visibility and agent access across the organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Subsurface Mapping | PLM and Engineering |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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