Peabody, 1960, MA,
United States
Barton Associates Technographics
Barton Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barton Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Barton Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barton Associates has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barton Associates is running and its propensity to invest more and deepen its relationship with Sage , Oracle , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barton Associates revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barton Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barton Associates Tech Stack and Enterprise Applications
Barton Associates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Barton Associates implemented Sage 500 ERP, formerly MAS 500, as its ERP Financial platform. The rollout targeted Barton Healthcare and its subsidiaries and focused on centralizing core financial processes to support professional services operations.
Sage 500 ERP was configured to support core ERP Financial workflows including general ledger, accounts payable, accounts receivable, and financial reporting, with customizations oriented to billing and cost control needs typical of a staffing and healthcare services firm. A Business Systems Analyst authored user stories, interface designs, and process models to decompose requirements and guide system configuration and mapping between sales and finance objects.
The implementation included explicit integrations between Salesforce.com and Sage 500 ERP, with the same Salesforce integration program also connecting to Twilio, DOMO, and Marketo through the Salesforce layer. These integrations were designed to synchronize sales and transactional data, support referral and lead tracking, and enable consolidated reporting across finance, sales, and operations teams within Barton Healthcare and its subsidiaries.
Delivery and governance were managed using Agile practices, including sprint planning, backlog prioritization, and a maintained solution roadmap controlled by the in-house Business Systems Analyst. The implementation was driven by an objective to identify system-based solutions that reduce operating costs while preserving transactional integrity between CRM and ERP systems.
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ERP Financial | ERP |
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2020 | 2020 |
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Barton Associates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Barton Associates implemented LiveChat on its corporate website to support candidate and client engagement. LiveChat is deployed as the organization's Chatbots and Conversational AI solution and serves as the primary web chat interface on talent acquisition and client service pages. The LiveChat deployment is focused on real time messaging, visitor identification, and conversation handoff to human agents.
Configuration centers on web chat widget customization, canned responses, chat routing to recruiting and sales desks, and session transcript capture for operational review. Functional capabilities implemented align with Chatbots and Conversational AI workflows, including automated greetings, contextual message templates, and escalation to live agents. Governance includes scripted response guidelines and agent queue management to ensure consistent candidate and client engagement across the corporate site.
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Barton Associates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Barton Associates implemented Zoom to deliver Audio Video and Web Conferencing functionality on its public website. The deployment integrated Zoom meeting access directly into client-facing pages to enable browser-based joining for live meetings and remote sessions.
Zoom Video Communications' Zoom was configured to provide core audiovisual capabilities including video meetings, audio conferencing, screen sharing, and recording accessible from the website, aligning with standard Audio Video and Web Conferencing workflows. The implementation emphasized web-native join flows and meeting entry points embedded in customer engagement pages, enabling both scheduled and ad hoc virtual interactions.
Operational coverage focused on client engagement and internal collaboration across recruiting and account teams, with the website acting as the primary access surface for external stakeholders. Governance centered on standardized web conferencing usage and embedding Zoom meeting links into customer-facing workflows to create consistent meeting access from the site.
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Collaboration | Collaboration |
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2018 | 2018 |
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Barton Associates Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Barton Associates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Barton Associates ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2019 | 2019 |
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Barton Associates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Barton Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Barton Associates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Barton Associates
Apps Being Evaluated by Barton Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||