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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Bata Chile Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Xstore Point-of-Service Point Of Sale ERP Services and Operations n/a 2017 2017
In 2017 Bata Chile implemented Oracle Retail Xstore Point-of-Service alongside Oracle Retail Order Broker and Oracle Retail Customer Engagement. The program targeted Point Of Sale modernization across Bata Chile store operations, positioning Oracle Retail Xstore Point-of-Service as the primary in-store transaction platform. Implementation focused on configuring Oracle Retail Xstore Point-of-Service for standard store selling workflows, offline transaction handling, and point of sale inventory visibility. Oracle Retail Customer Engagement was configured to surface customer profiles and loyalty interactions at the POS, and Oracle Retail Order Broker was used to orchestrate order routing and channel fulfillment logic consistent with omnichannel retail patterns. The integration architecture centered on Oracle Retail Order Broker as the orchestration layer connecting Oracle Retail Xstore Point-of-Service with customer engagement services, enabling real time customer lookups and routed order fulfillment at the point of sale. Operational scope covered store operations, sales, order fulfillment, and customer service across Bata Chile retail locations in Chile. Project management and consulting resources managed configuration, testing, and staged rollout activities, with governance practices emphasizing centralized configuration control and phased store onboarding. Operational changes included adjusted in-store workflows for sales associates and tightened coordination between store POS processes and centralized order routing managed by Order Broker.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PrestaShop Legacy PrestaShop eCommerce eCommerce n/a 2018 2018
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Customer Engagement Cloud Customer Engagement CRM n/a 2017 2017
In 2017, Bata Chile implemented Oracle Retail Customer Engagement Cloud, adopting the Customer Engagement application to unify customer interactions across its retail operations in Chile. The deployment targeted store-facing workflows and centralized customer profile management to support retail merchandising and frontline associate engagement. The implementation connected Oracle Retail Customer Engagement Cloud with Oracle Retail Xstore and Oracle Retail Order Broker, leveraging core capabilities for customer profile consolidation, loyalty and promotions orchestration, and contextual engagement across purchase touchpoints. Configuration emphasized real-time profile resolution and rule-based offer management consistent with Customer Engagement functional practices. Architecturally the solution positioned the Oracle Retail Customer Engagement Cloud as a central engagement service integrated with in-store point of sale via Oracle Retail Xstore and with order routing and fulfillment processes via Oracle Retail Order Broker. Operational coverage included store associates, centralized order management, and customer service workflows to create a consistent customer interaction layer. Program governance was led by a project manager with consulting resources overseeing configuration, testing, and phased rollout activities. Governance established cross-functional workflows linking merchandising, store operations, and customer service to the new Customer Engagement processes and operational controls.
Customer Experience CRM 2018 2018
Marketing Automation CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Bata Chile
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bata Chile Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bata Chile Technographics

Bata Chile is a Retail organization based in Chile, with around 566 employees and annual revenues of $192.0 million.

Bata Chile operates a diverse technology stack with applications such as Oracle Retail Xstore Point-of-Service, PrestaShop and Oracle Retail Customer Engagement Cloud, covering areas like Point Of Sale, eCommerce and Customer Engagement.

Bata Chile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and PrestaShop.

Bata Chile recently adopted applications including VTEX eCommerce in 2021, Amazon EC2 in 2021 and Hivelocity Hosting in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bata Chile’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bata Chile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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