Nepean, K2G 1E6, ON,
Canada
Bath Depot Technographics
Bath Depot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bath Depot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Bath Depot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bath Depot has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bath Depot is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bath Depot revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bath Depot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bath Depot Tech Stack and Enterprise Applications
Bath Depot ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Bath Depot implemented Visa Authorize.Net for Payment Processing on its website. The small Canadian construction and real estate retailer integrated Visa Authorize.Net to handle online card authorization and checkout transaction routing from its e-commerce storefront. Implementation scope is limited to the company website and customer checkout payment flows, with online payments processed through Visa Authorize.Net.
Visa Authorize.Net was configured to provide standard payment gateway capabilities including card authorization, transaction capture, and tokenization for storing payment credentials in a PCI aligned manner. Integration is implemented at the checkout layer of the Bath Depot website, using the gateway to bridge the storefront payment form and the card networks, and operational payment duties are managed by the company staff responsible for order processing. Bath Depot Visa Authorize.Net Payment Processing serves as the primary payments function for its online sales channel.
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2020 | 2020 |
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Bath Depot AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bath Depot implemented Tawk.to on its website to provide Chatbots and Conversational AI for customer engagement. The Tawk.to application is deployed as an embedded web chat widget on https://www.bathdepot.ca, delivering live chat and asynchronous messaging capabilities to site visitors and supporting session history and message archival for ongoing conversations.
Configuration focuses on core Tawk.to functional modules, including live agent chat, canned responses, offline message capture, and chat transcript access, enabling handling of product inquiries and basic support workflows. Operational coverage is limited to the public website and is administered by internal staff, with governance centered on single account administration, notification settings, and manual triage processes for incoming customer messages.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Bath Depot Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bath Depot implemented Microsoft 365. The Microsoft 365 deployment is categorized as Collaboration and is surfaced on the company website, indicating cloud-hosted productivity services are in use.
Configuration centers on core Collaboration capabilities including cloud-hosted email, document management and content collaboration via SharePoint and OneDrive, team chat and meeting capabilities through Teams, and Office productivity applications. Identity and access management is handled through Microsoft cloud identity services to provision accounts and secure mailbox and document access. For a two person organization the architecture relies on cloud tenancy and managed user accounts rather than on-premises infrastructure.
Operational scope covers both the two employees and public-facing content on the Bath Depot website where Microsoft 365 services are referenced or surfaced. Governance is proportionate and focused on centralized account administration, sharing controls and basic compliance settings aligned with small business Collaboration requirements. The Microsoft 365 deployment supports routine business functions such as internal communication, document management and customer contact workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Bath Depot eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Bath Depot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Bath Depot ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Bath Depot PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Bath Depot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bath Depot
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bath Depot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||