Bath Savings Institution
105 Front Street,
Bath, 4530, ME,
United States
Bath, 4530, ME,
United States
1 800-447-4559
Banking and Financial Services
Bath Savings Institution Technographics
Bath Savings Institution Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bath Savings Institution and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Bath Savings Institution employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bath Savings Institution has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, DocMagic IDP for Intelligent Document Processing in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bath Savings Institution is running and its propensity to invest more and deepen its relationship with Fiserv , DocMagic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bath Savings Institution revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bath Savings Institution intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bath Savings Institution Tech Stack and Enterprise Applications
Bath Savings Institution ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Bath Savings Institution deployed Fiserv Dovetail on its public website as its Payment Processing solution. The implementation is focused on customer initiated online payments and electronic bill presentment workflows available through the bank website, using web hosted payment flows and API endpoints for transaction capture.
The Fiserv Dovetail configuration centers on online payment acceptance, hosted payment pages, API based transaction orchestration, and payment status reporting to front line channels. Implementation included payment authorization workflows, settlement handoffs, and reconciliation data feeds consistent with Payment Processing platforms, with the platform surfacing transaction state to customer facing interfaces and operations dashboards.
Operational coverage is concentrated on the bank's digital channels, retail online customers, and the payments operations team for day to day monitoring and reconciliation. Governance and change control are managed through IT and payments operations, with configuration stored and administered on Fiserv Dovetail and updates coordinated with web channel release cycles, positioning Bath Savings Institution Fiserv Dovetail Payment Processing to handle its customer online payment handling and payment workflow orchestration.
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Bath Savings Institution Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocMagic | Legacy | DocMagic IDP | Intelligent Document Processing | Content Management | n/a | 2015 | 2015 |
In 2015 Bath Savings Institution implemented DocMagic IDP as its Intelligent Document Processing application to support loan document verification and appraisal review workflows. The deployment at this US community bank with 120 employees centralized document intake and automated data capture for mortgage and consumer lending documents, positioning DocMagic IDP as the primary tool for document classification and extraction within loan operations and underwriting.
The implementation focused on category-aligned capabilities typical of Intelligent Document Processing, including optical character recognition, automated data extraction from income and employment documents, document classification for appraisal reports, and validation workflows that flag exceptions for manual review. DocMagic IDP was configured to support stepwise reviewer tasks described in the role profile, such as research, verification of financial and employment documentation, and appraisal report analysis, with support for deadline-driven processing and confidentiality controls.
Operational integrations and user tooling included connection points with the bank s loan origination system LOS, use of DocMagic native modules, and day to day interoperability with Director, Navigator, Microsoft Word, and Microsoft Excel for report handling and documentation. The operational coverage centered on underwriting, loan processing, appraisal review, and compliance workflows, with DocMagic IDP embedded into existing loan processing sequences and reviewer handoffs to maintain continuity across systems.
Governance and process changes emphasized strict confidentiality, adherence to deadlines, and formalized review steps for appraisal and title related checks consistent with ABA coursework referenced by staff. Configuration included exception routing and role based review queues to enforce quality control and document traceability, while training and procedural documentation supported the bank s reviewers in using DocMagic IDP for routine verification and appraisal analysis.
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Bath Savings Institution CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Bath Savings Institution deployed Hotjar on its public website. Bath Savings Institution implemented Hotjar as a client side behavioral analytics and user research tool to capture session replays, heatmaps and on page feedback, aligning the deployment to the Customer Experience category. The Hotjar snippet is embedded across the corporate website to instrument customer interactions on desktop and mobile web channels. This configuration supports web analytics, UX diagnostics and form interaction analysis on the bank's customer facing site.
Operational ownership sits with digital channels and marketing functions, with instrumentation scoped to the customer facing website and online account entry points. Governance was addressed through site level configuration and consent gating to align data collection with banking privacy and compliance requirements. Bath Savings Institution Hotjar Customer Experience implementation relies on client side instrumentation and standard Hotjar capabilities, avoiding any implied backend integration. The deployment provides an ongoing behavioral signal set to inform product, marketing and customer service decisions.
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Bath Savings Institution Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Performance and Planning | Investment Management |
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2019 | 2019 |
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Bath Savings Institution TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Bath Savings Institution IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Bath Savings Institution CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bath Savings Institution
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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EVP Mortgage Lending | VP | Finance | |
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CEO/President | CXO | Finance | |
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AVP Administration | VP | Operations | |
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EVP Senior Commercial Lender | VP | Finance | |
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SVP, Finance | VP | Finance | |
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Apps Being Evaluated by Bath Savings Institution Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bath Savings Institution IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bath Savings Institution digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bath Savings Institution Technographics
Bath Savings Institution is a Banking and Financial Services organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
Bath Savings Institution operates a diverse technology stack with applications such as
Fiserv Dovetail, DocMagic IDP and Hotjar,
covering areas like Payment Processing, Intelligent Document Processing and Customer Experience.
Bath Savings Institution has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, DocMagic and Contentsquare.
Bath Savings Institution recently adopted applications including
Fiserv Dovetail in 2021, Hotjar in 2021 and TransUnion TruValidate (ex Iovation) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bath Savings Institution’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bath Savings Institution’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bath Savings Institution technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.