Saanichton, V8M 2A5, BC,
Canada
BC Emergency Health Services Technographics
BC Emergency Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BC Emergency Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4750 BC Emergency Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BC Emergency Health Services has purchased the following applications: UKG Workforce ESP (ex Kronos Workforce ESP) for Workforce Scheduling in 2012, Microsoft 365 for Collaboration in 2019, Microsoft SharePoint for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BC Emergency Health Services is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BC Emergency Health Services revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BC Emergency Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BC Emergency Health Services Tech Stack and Enterprise Applications
BC Emergency Health Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce ESP (ex Kronos Workforce ESP) | Workforce Scheduling | HCM | n/a | 2012 | 2013 |
In 2012, BC Emergency Health Services deployed UKG Workforce ESP (ex Kronos Workforce ESP) for Workforce Scheduling to manage shift assignments and maintain employee contact records. BC Emergency Health Services used UKG Workforce ESP to schedule shifts and to edit contact information as part of day to day rostering operations.
The implementation centered on core Workforce Scheduling capabilities such as roster creation, schedule editing, and contact data maintenance, aligning scheduling workflows with staff availability and shift change processes. Configuration emphasized user permissions for schedule and contact edits, schedule templates and approval workflows to control roster changes and maintain data integrity. Integrations are not specified in the source, so operational coverage is described in terms of scheduling and contact management within the organization rather than connected systems. Governance focused on standardizing who can edit schedules and contact information and on formalizing approval steps for roster adjustments.
|
BC Emergency Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, BC Emergency Health Services implemented Microsoft 365 as its Collaboration platform. The deployment centralized cloud-hosted collaboration and productivity services for the provincial emergency medical organization in Canada, addressing email, team communication, and document collaboration needs for clinical, dispatch, and administrative functions.
Microsoft 365 provides core Collaboration capabilities including cloud email and calendaring, document libraries and co-authoring, secure file sharing and endpoint synchronization, plus synchronous communication and presence tools. The implementation centered on provisioning Microsoft 365 tenant services, configuring user identities and mailboxes, and enabling document collaboration and shared sites to support cross-functional coordination.
Public website source signals confirm Microsoft 365 is present in the environment, indicating an organization-wide tenant rather than isolated point solutions. Operational scope encompassed enterprise collaboration across BC Emergency Health Services, with the application used to standardize communication patterns and document workflows across departments.
Governance and rollout emphasized centralized tenant administration, role-based access controls, and data governance processes aligned to healthcare privacy and compliance needs, with phased user enablement and configuration management across teams. Microsoft 365 thus functions as the principal Collaboration platform for BC Emergency Health Services, providing a unified infrastructure for productivity and communication.
|
BC Emergency Health Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, BC Emergency Health Services implemented Microsoft SharePoint as its Enterprise Content Management solution on its public website. The Microsoft SharePoint deployment centralized web content publishing and document access for the organization’s online presence.
The implementation leveraged Enterprise Content Management capabilities including content publishing workflows, document versioning, role based access controls, taxonomy and search indexing, and records classification and retention controls. Microsoft SharePoint was configured to support structured pages, media assets, and downloadable guidance documents consistent with ECM functional terminology.
Operational coverage focused on the corporate website and related communications functions, with primary users inferred to include communications, records management, and IT operations. The deployment aligned the Microsoft SharePoint application with web content delivery and internal editorial workflows, integrating content repositories with the organization’s web publishing pipeline.
Governance practices were implemented to assign content owners, formalize editorial approval workflows, and enforce permissions and retention policies to support controlled publishing and compliance. Ongoing administration and search configuration were managed by central IT and communications teams to maintain site availability and content accuracy.
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BC Emergency Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
BC Emergency Health Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at BC Emergency Health Services
Apps Being Evaluated by BC Emergency Health Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||