South Bend, 46601, IN,
United States
Beacon Health System Technographics
Beacon Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Beacon Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Beacon Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beacon Health System has purchased the following applications: Oracle Cloud HCM for Core HR in 2021, Oracle Cerner Millennium for Electronic Health Record in 2015, Oracle Health Clinical AI Agent for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beacon Health System is running and its propensity to invest more and deepen its relationship with Oracle , HireVue , Experity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beacon Health System revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beacon Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Beacon Health System Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft HCM | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2022 |
In 2021 Beacon Health System implemented Oracle Cloud HCM, replacing Oracle PeopleSoft HCM with a cloud Core HR deployment that went live in September 2021. The implementation consolidated management of 7,000 plus associates and over 8,000 employee records into Oracle Cloud HCM.
Configuration work centered on Core HR capabilities including centralized employee record management, benefits administration interfaces, HR transactional workflows, and workforce data stewardship. The project included data migration from Oracle PeopleSoft HCM into Oracle Cloud HCM and configuration of security roles and audit controls consistent with healthcare data governance. HRIS teams created and translated queries and audit routines to maintain data integrity following cutover.
Integrations were explicitly tied to the benefits stack, with ongoing management of the PlanSource benefits platform and a parallel implementation of Benefitsolver that achieved go-live in November 2021. Operational coverage spanned Human Resources and Information Services, with the HRIS specialist serving as the facilitator between HR and IS for day to day system issue resolution. Beacon Health System routed HR operational reporting and governance through the Beacon Data Governance Committee for oversight.
Project governance identified HRIS ownership and involved project level HRIS leadership during the rollouts, which included staged go-live milestones for Oracle Cloud HCM and the benefits platform. Routine audits, query maintenance, and ongoing incident investigation were institutionalized to preserve data quality and align HR processes with the new Core HR environment.
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 Beacon Health System implemented Oracle Cerner Millennium. Oracle Cerner Millennium serves as the health system's Electronic Health Record supporting core clinical and perioperative operations.
The implementation included focused analysis and configuration of Cerner SurgiNet within the Cerner Millennium environment, with workstreams centered on surgical scheduling, case documentation and perioperative workflow optimization. Systems analysis activity produced recommendations for application and workflow efficiency, and configuration changes were validated through structured testing cycles.
Operational integration extended to other Third Party Applications used by the hospital, with the Systems Analyst role explicitly responsible for evaluating interfaces and the Cerner database integrity across those connections. Support and operational coverage emphasized Surgery and provider teams, providing 24/7 operational support for surgical applications and incident remediation.
Governance was structured through multiple Information Services committees charged with maintaining Cerner database integrity, overseeing upgrades and evaluating future projects. The ongoing operating model included participation in testing and implementation of new systems and upgrades, and formal review processes for proposed changes to surgical application workflows.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Health Clinical AI Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025 Beacon Health System maintained its deployment of Oracle Health Clinical AI Agent. Beacon Health System implemented Oracle Health Clinical AI Agent in 2024 to reduce physician administrative burden, and the application is categorized under Chatbots and Conversational AI.
Oracle Health Clinical AI Agent was provisioned on physician phones and desktops and configured to capture ambient audio, transcribe encounters, and generate draft clinical notes for physician review. The deployment leveraged the product’s ambient scribe and AI voice assistant capabilities to populate documentation directly into the electronic chart, enabling clinicians to review, edit, and sign off on notes as part of routine charting workflows.
The implementation used native integration points with Oracle Health EHR, pushing AI-drafted notes into the EHR workflow and preserving existing documentation processes, a capability cited by the CMIO as a key differentiator. Operational coverage focused on physician workflows across inpatient and ambulatory settings within Beacon Health System’s service areas in Indiana and Michigan, aligning clinical documentation with the EHR-enabled care continuum.
Clinical governance required physician review and sign off on all AI-generated notes, maintaining clinician accountability while changing day-to-day documentation tasks. Reported outcomes from Beacon Health’s internal usage analysis include providers saving an average of 35 minutes per day when using the Clinical AI Agent more than half the time, and a 7% decrease in average active time per patient when comparing pre- versus post-go-live data.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Beacon Health System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Beacon Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||