Bedgear Performance Bedding Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bedgear Performance Bedding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Bedgear Performance Bedding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bedgear Performance Bedding has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Olark Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bedgear Performance Bedding is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bedgear Performance Bedding revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bedgear Performance Bedding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Bedgear Performance Bedding implemented Oracle NetSuite ERP for ERP Financial. Bedgear Performance Bedding is a United States retail company of approximately 250 employees and $75 million in revenue, and the NetSuite ERP deployment was scoped to address corporate finance operations.
The Oracle NetSuite ERP implementation concentrated on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, revenue recognition, and period close controls. A dedicated project manager for NetSuite ERP led configuration of the chart of accounts, automation of recurring journal entries, and standardization of financial reporting and reconciliations within Oracle NetSuite ERP.
Operational coverage was primarily finance and accounting teams supporting corporate and retail finance workflows across the United States, with governance formalized through the project manager role to coordinate requirements, configuration, testing, and cutover activities. The rollout aligned procure-to-pay and order-to-cash accounting handoffs and established formal close and audit workflows consistent with ERP Financial control frameworks.
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Bedgear Performance Bedding deployed Olark Live Chat on its ecommerce website. Olark Live Chat, classified in Chatbots and Conversational AI, provides a customer-facing conversational layer to support online customer service and sales interactions at the website level, targeting visitor engagement and inquiry capture.
The implementation uses standard Chatbots and Conversational AI capabilities such as real-time messaging, visitor monitoring, canned responses, chat transcripts, and agent routing to structure live agent workflows. Operational ownership is centered on customer support and e-commerce teams, with chat session initiation embedded in site pages, scripted response templates for consistency, and transcript review workflows to manage escalations and ongoing conversational quality.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Bedgear Performance Bedding deployed Microsoft 365 to establish a centrally managed Collaboration platform for its 250 employee retail organization. The Microsoft 365 implementation is positioned to support corporate communications, internal collaboration, and content publishing across the company website.
The deployment configures core Microsoft 365 workloads, including Exchange Online for email, SharePoint Online and OneDrive for document management and intranet content, and Microsoft Teams for synchronous collaboration. Tenant-level configuration emphasizes user provisioning, role based access controls, and cloud first administration to align with standard Collaboration platform governance.
Microsoft 365 is surfaced on Bedgear's public website, indicating use of web facing collaboration and content delivery patterns such as staff portals or embedded document access tied to the Microsoft 365 tenant. Operational coverage spans marketing, customer support, merchandising and corporate functions, consolidating communication, document lifecycle and cross functional workflows within the Microsoft 365 Collaboration environment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2020 | 2020 |
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