Dallas, 75244, TX,
United States
Behavioral Health Group Technographics
Behavioral Health Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Behavioral Health Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Behavioral Health Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Behavioral Health Group has purchased the following applications: Microsoft Dynamics SL for ERP Financial in 2008, Paycor HR for Core HR in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Behavioral Health Group is running and its propensity to invest more and deepen its relationship with Microsoft , Paycor , Deltek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Behavioral Health Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Behavioral Health Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Behavioral Health Group Tech Stack and Enterprise Applications
Behavioral Health Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics SL | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Behavioral Health Group implemented Microsoft Dynamics SL as its ERP Financial platform to centralize core financial activities across its finance organization. The deployment targeted Accounts Payable and administrative finance operations, aligning the application with day to day tasks such as journals, payroll support, petty cash controls, bank statement reconciliation, invoice management, and check preparation.
Microsoft Dynamics SL was configured to support standard ERP Financial capabilities including general ledger posting, accounts payable workflows, cash management controls, payroll-related record maintenance, and journal processing. Operational activities documented during the rollout emphasized detailed data entry, records filing and labeling, maintenance of payroll and petty cash journals, reconciliation of bank statements, and the generation and mailing of checks and invoices, reflecting configuration for transaction capture, document handling, and audit trail requirements.
Operational practice maintained parallel use of Solomon software and MS Excel for spreadsheet-based data capture, ad hoc reconciliations, and clerical tasks, with staff supporting both systems through data entry, copying and sorting of mail, and manual record updates. Governance centered on consolidating finance and administrative processes, instituting standardized invoice and check workflows, and assigning role based responsibilities for accounts payable, cash reconciliation, and journal custody to ensure consistent operational ownership.
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Behavioral Health Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Behavioral Health Group transitioned to Paycor HR as its Core HR platform to centralize human resources administration and support multi state compliance. The deployment positioned Paycor HR as a strategic partner to the leadership team, delivering consultative HR resources and tools used by HR leadership and executives across the organization.
The implementation focused on Core HR capabilities, with configuration and administration of employee relations, training and development, policies and procedures, benefits administration, employee recognition programs, performance management, succession planning, and compensation structure. The program explicitly consolidated HRIS and ATS systems, transitioning ExponentHR and iCIMS data into Paycor HR to create a single source employee information database used extensively by the HR department and leadership.
Operational coverage included multi state treatment sites and corporate HR functions, supporting day to day HR case management and strategic workforce processes. Paycor HR was instrumented to collect, track and trend turnover and retention data and to enable one to one communication with leaders, and it supported corporate integration teams to accelerate acquisitions during due diligence for prospective treatment centers.
Governance and process changes centered on centralized administration, coordination and evaluation of HR functions, with structured workflows for onboarding, performance cycles and succession planning. The implementation handed ownership of HRIS and ATS administration to HR leadership, aligned HR reporting into a single employee information repository, and reinforced compliance processes for multi state employment regulations.
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Payroll | HCM |
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2008 | 2008 |
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Recruiting | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2013 | 2013 |
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Behavioral Health Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Behavioral Health Group implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real-time visitor engagement. The deployment is categorized as Chatbots and Conversational AI and uses a web-embedded chat interface to capture incoming queries, queue sessions, and present live agent handling through the Salesforce Chat application.
Configuration work centered on standard chat capabilities such as agent console interactions, canned responses and macros, skills-based routing and queue management, and chat transcript capture for recordkeeping. Operational coverage targeted front-line patient engagement functions including patient intake, admissions inquiries and front-desk support, with routing and escalation workflows orchestrated inside Salesforce Chat to align conversational flows with existing service roles.
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Behavioral Health Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Behavioral Health Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Behavioral Health Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Behavioral Health Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Behavioral Health Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Behavioral Health Group
Apps Being Evaluated by Behavioral Health Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||