Enniskillen, BT94 5HG,
United Kingdom
Belle Isle Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Belle Isle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 Belle Isle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belle Isle has purchased the following applications: Mews Property Management for Hotel Property Management in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Customer Alliance for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belle Isle is running and its propensity to invest more and deepen its relationship with Mews Systems , SuperControl , FareHarbor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belle Isle revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belle Isle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
|
2022 | 2022 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Customer Alliance | Legacy | Customer Alliance | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 Belle Isle implemented Customer Alliance on its website to capture guest feedback and publish reviews. The deployment positions Customer Alliance as the property's external Customer Experience layer for review collection, onsite survey distribution, and public review display.
Configuration focused on embedded review widgets, feedback management workflows, and automated guest email invitations, leveraging Customer Alliance standard capabilities for solicitation and display. Front desk and reservations staff operate the feedback intake and moderation workflows, while marketing manages website review presentation and uses platform dashboards for operational visibility.
Ownership and governance were centralized within guest relations and marketing, with defined moderation and response processes for online reviews. The implementation is limited to the website and guest-facing interactions, aligning Customer Alliance with Belle Isle customer feedback, reputation, and guest experience functions.
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Customer Experience | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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