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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

List of Customer Alliance Customers

Customer Alliance
Location
Ullsteinstr. 130, Turm B,
Berlin, 12109,
Germany
Website
https://www.customer-alliance.com/
Phone
49 493076289000
Artw industry
Professional Services
Employee
60
Revenue
$6M

Since 2010, our global team of researchers has been studying Customer Alliance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Customer Alliance for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Customer Alliance for Customer Experience include: Neue Dorint, a Germany based Leisure and Hospitality organisation with 2547 employees and revenues of $700.0 million, Chartreuse Du Val St Esprit (Sa La), a France based Leisure and Hospitality organisation with 763 employees and revenues of $250.0 million, Dorint Switzerland, a Switzerland based Leisure and Hospitality organisation with 450 employees and revenues of $48.0 million, Signor Prestito Italy, a Italy based Banking and Financial Services organisation with 285 employees and revenues of $40.0 million, Impérial Palace Annecy, a France based Leisure and Hospitality organisation with 300 employees and revenues of $30.0 million and many others.

Contact us if you need a completed and verified list of companies using Customer Alliance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Customer Alliance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
86 Cannon Leisure and Hospitality 12 $1M United States Customer Alliance Customer Alliance Customer Experience 2018 n/a In 2018, 86 Cannon implemented Customer Alliance as its Customer Experience solution on its website. The deployment embedded the Customer Alliance feedback and review widget into guest-facing pages to capture reviews and ratings after a guest's stay, and it used the Customer Alliance review management dashboard to centralize incoming feedback and support moderation workflows. Operational scope focused on hospitality operations and guest services at the single-site leisure and hospitality business, with front of house staff and management accessing the Customer Alliance dashboard to monitor and respond to feedback. Implementation included standard Customer Experience workflows such as automated review prompts, centralized review aggregation, and role based access configuration, and the solution is provisioned directly on the website for continuous feedback capture.
Ant Yachthaven Leisure and Hospitality 10 $1M Germany Customer Alliance Customer Alliance Customer Experience 2016 n/a In 2016 Ant Yachthaven implemented Customer Alliance in the Customer Experience category, embedding the vendor's feedback and review capture directly on its public website. The implementation targeted guest feedback workflows for the small leisure and hospitality operator in Germany, aligning online review capture with reception and booking touchpoints. Customer Alliance provided an embedded website widget and a cloud hosted dashboard to aggregate reviews and manage incoming messages. The deployment was configured to collect post‑stay feedback and to surface verified guest reviews, with operational ownership split between reception staff and a central monitor for oversight. Functional capabilities implemented include survey distribution, review aggregation, response workflow and dashboard reporting consistent with Customer Experience platform capabilities. Governance focused on defining staff responsibilities and response processes within the Customer Alliance portal, rather than on integrations with other enterprise systems.
Arena City Leisure and Hospitality 25 $1M Germany Customer Alliance Customer Alliance Customer Experience 2015 n/a In 2015, Arena City implemented Customer Alliance as its Customer Experience application on its public website. The deployment used Customer Alliance web widgets and feedback modules to capture guest reviews, run post stay surveys, and surface rating widgets on booking and information pages. Operational scope covered guest facing web pages and internal workflows for front desk and marketing staff, with configuration of moderation queues, standardized response templates, and dashboard access for monitoring incoming feedback. Customer Alliance was provisioned with role based access to enable a small team to manage online reputation and respond to reviews through the application interface.
Leisure and Hospitality 15 $1M Germany Customer Alliance Customer Alliance Customer Experience 2017 n/a
Leisure and Hospitality 65 $5M France Customer Alliance Customer Alliance Customer Experience 2020 n/a
Leisure and Hospitality 14 $3M United Kingdom Customer Alliance Customer Alliance Customer Experience 2016 n/a
Leisure and Hospitality 10 $1M France Customer Alliance Customer Alliance Customer Experience 2015 n/a
Leisure and Hospitality 120 $11M Germany Customer Alliance Customer Alliance Customer Experience 2020 n/a
Distribution 16 $2M Italy Customer Alliance Customer Alliance Customer Experience 2021 n/a
Leisure and Hospitality 35 $4M Switzerland Customer Alliance Customer Alliance Customer Experience 2015 n/a
Showing 1 to 10 of 49 entries

Buyer Intent: Companies Evaluating Customer Alliance

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Alliance. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Alliance for Customer Experience include:

  1. Onrise Agency, a United States based Professional Services organization with 10 Employees
  2. Agilotel Consulting GmbH, a Austria based Professional Services company with 10 Employees

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FAQ - APPS RUN THE WORLD Customer Alliance Coverage

Customer Alliance is a Customer Experience solution from Customer Alliance.

Companies worldwide use Customer Alliance, from small firms to large enterprises across 21+ industries.

Organizations such as Neue Dorint, Chartreuse Du Val St Esprit (Sa La), Dorint Switzerland, Signor Prestito Italy and Impérial Palace Annecy are recorded users of Customer Alliance for Customer Experience.

Companies using Customer Alliance are most concentrated in Leisure and Hospitality and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Customer Alliance are most concentrated in Germany, France and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Customer Alliance across Americas, EMEA, and APAC.

Companies using Customer Alliance range from small businesses with 0-100 employees - 81.63%, to mid-sized firms with 101-1,000 employees - 16.33%, large organizations with 1,001-10,000 employees - 2.04%, and global enterprises with 10,000+ employees - 0%.

Customers of Customer Alliance include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Customer Alliance customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.