BeMe Technographics
BeMe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BeMe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 BeMe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BeMe has purchased the following applications: OpenPay for Payment Processing in 2021, World Manager Hire for Applicant Tracking System in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BeMe is running and its propensity to invest more and deepen its relationship with OpenPay , FranConnect , Ascender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BeMe revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BeMe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BeMe Tech Stack and Enterprise Applications
BeMe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenPay | Legacy | OpenPay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 BeMe implemented OpenPay as its Payment Processing solution on its website. The deployment integrated OpenPay into the online checkout flow to enable installment payments and standard online payment authorization and capture, with configuration of merchant credentials, settlement settings, and hosted checkout components. Implementation scope was focused on the e-commerce storefront for the Australian retailer and required embedding OpenPay payment options into the site checkout and configuring the OpenPay merchant portal for transaction management.
Operational ownership combined e-commerce, finance, and customer service teams who use the OpenPay dashboard for reconciliation, refunds, and reporting while web operations maintain the checkout integration. The implementation reflects typical Payment Processing workflows such as checkout widget embedding, payment authorization and capture, refund handling, and merchant reporting, delivered as a cloud hosted payment service integrated into BeMe’s website commerce stack. OpenPay is the central payment instrument for online orders and is managed through online portal configuration and web checkout instrumentation.
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BeMe HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FranConnect | Legacy | World Manager Hire | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, BeMe implemented World Manager Hire, an Applicant Tracking System, embedding World Manager Hire into its public careers site to manage online job postings and application capture. The implementation addressed recruiting needs for a 30-employee Australian retail organization, centralizing hiring activities for store-level and small corporate roles.
World Manager Hire was configured to surface job listings on BeMe's website and capture candidate submissions through the careers page, delivering Applicant Tracking System capabilities including candidate intake, vacancy management, application status tracking, and configurable job templates. Configuration work focused on role-based access for hiring managers and HR administrators, job posting templates tuned to retail store roles, and workflow stages for screening, interviews, and offer tracking.
Operational scope covered HR and store operations to standardize hiring practices across sites, with the careers site integration serving as the primary applicant channel as shown on BeMe's careers page. Governance emphasized centralized configuration of job templates and permission controls to maintain consistent recruitment workflows within the small retail environment.
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Core HR | HCM |
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2011 | 2011 |
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Payroll | HCM |
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2011 | 2011 |
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BeMe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, BeMe deployed Freshdesk Messaging (Formerly Freshchat) on its website to enable conversational customer engagement. The Freshdesk Messaging (Formerly Freshchat) implementation is positioned within the Chatbots and Conversational AI category and focuses on web channel interactions for this 30 person Australian retail business. The deployment leveraged the embedded web chat widget, configured conversation inboxes and routing to support a small agent pool, and implemented message templates and quick replies to accelerate responses. Bot-driven FAQ flows and escalation paths to live agents were configured in line with standard Chatbots and Conversational AI capabilities to triage common customer queries.
Operational coverage was concentrated on customer support and online sales workflows originating from the website, with agents operating from a centralized messaging inbox and using conversation assignment rules for workload distribution. Governance centered on admin and agent role configuration, curated canned responses, and a phased internal rollout to refine bot scripts and routing rules before full site-wide activation.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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BeMe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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BeMe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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BeMe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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BeMe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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BeMe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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BeMe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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BeMe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at BeMe
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Payroll Specialist | Non Manager | HR | |
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General Manager Operations | Director | Operations | |
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Human Resources Advisor | Manager | HR | |
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People & Culture Advisor | Non Manager | HR | |
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Senior Financial Accountant | Manager | Finance | |
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Apps Being Evaluated by BeMe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BeMe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BeMe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BeMe Technographics
BeMe is a Retail organization based in Australia,
with around 30 employees and annual revenues of $4.0 million.
BeMe operates a diverse technology stack with applications such as
OpenPay, World Manager Hire and Freshdesk Messaging (Formerly Freshchat),
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
BeMe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OpenPay, FranConnect and Freshworks.
BeMe recently adopted applications including
OpenPay in 2021, Freshdesk Messaging (Formerly Freshchat) in 2021 and SAP Emarsys in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BeMe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BeMe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BeMe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.