Ben Bridge Jeweler
Ben Bridge Jeweler Technographics
Ben Bridge Jeweler Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ben Bridge Jeweler and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Ben Bridge Jeweler employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ben Bridge Jeweler has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Absorb LMS for Learning and Development in 2023, Microsoft Dynamics 365 Retail POS for Point Of Sale in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ben Bridge Jeweler is running and its propensity to invest more and deepen its relationship with Microsoft , CyberSource, Visa company , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ben Bridge Jeweler revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ben Bridge Jeweler intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ben Bridge Jeweler Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Hitachi Solutions America | 2018 | 2019 |
In 2018, Ben Bridge Jeweler implemented Microsoft Dynamics 365 for Finance and Operations with Hitachi Solutions America as the implementation partner. The Microsoft Dynamics 365 for Finance and Operations deployment serves as Ben Bridge Jeweler's ERP Financial backbone, replacing Microsoft Dynamics AX and aligning finance, merchandising, and store operations on a single cloud platform.
The implementation included Microsoft Dynamics 365 for Finance and Operations alongside Dynamics 365 Customer Engagement and extended Dynamics 365 for Retail and POS capabilities. Functional capabilities implemented emphasized advanced clienteling, centralized merchandise management, consignment handling, warranty processing, layaway, special orders and repairs, and enhanced analytics, all surfaced through modern store and back office workflows.
Integration work focused on unifying in-store POS, back-office finance and merchandising processes, and online storefront operations to enable a unified commerce experience. Operational coverage targeted over 90 retail stores across the United States and Canada and the company ecommerce channel, with the solution designed to support store associates, merchandising, finance, and customer service teams.
Governance and rollout followed a yearlong vendor evaluation and were driven by Hitachi Solutions America’s retail methodology and global delivery capabilities, with configuration to support retail-specific workflows and central control of merchandise and clienteling processes. With Microsoft Dynamics 365 for Finance and Operations in place, Ben Bridge positioned the ERP Financial platform to improve retail operations, provide superior customer service, and increase employee productivity as stated by the company.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, Ben Bridge Jeweler deployed Absorb LMS on its public website. The implementation positions Absorb LMS in the Learning and Development category to host training content accessible to retail staff and corporate employees. The deployment is web-embedded and surfaced through benbridge.com, consistent with a cloud-delivered learning portal approach.
Functional capabilities implemented include course catalog management, user and role administration, enrollment workflows, assessments, and reporting and analytics commonly associated with LMS platforms. Operational scope covers retail store associates and corporate learning administrators, aligning training delivery with HR and store operations functions. Governance centers on centralized content administration and learner provisioning, with workflows for course assignment and completion tracking managed through Absorb LMS.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Retail POS | Point Of Sale | ERP Services and Operations | Hitachi Solutions America | 2018 | 2019 |
In 2018 Ben Bridge Jeweler implemented Microsoft Dynamics 365 Retail POS to modernize its store-level transaction and clienteling capabilities, deploying the Point Of Sale application as part of a broader Microsoft Dynamics 365 for Finance and Operations and Customer Engagement program. Hitachi Solutions America served as the implementation partner following a yearlong selection process, providing a tailored retail solution and delivery methodology for a luxury retailer operating over 90 stores across the United States and Canada.
Microsoft Dynamics 365 Retail POS was configured to support advanced clienteling and centrally managed merchandise workflows, with explicit functional coverage for consignment, warranty handling, merchandising, layaway, special orders, and repairs. The implementation emphasized in-store clienteling, enhanced analytics for retail operations, and unified store-level POS configuration to align sales, service, and inventory workflows.
Architecturally the deployment was positioned as a cloud-based, unified commerce solution, leveraging Dynamics 365 platform capabilities to bridge ERP and CRM functionality within a single business application. Integrations focused on synchronizing in-store POS transactions and customer engagement data with back-office finance and merchandising processes to enable consistent customer records and consolidated analytics across channels.
Governance and rollout reflected a retail-first approach led by Hitachi Solutions America, applying its retail industry methodology to align store operations, merchandising, customer service, and repair workflows. Reported aims of the program included unifying in-store and back-office operations, improving retail operations through enhanced analytics, and enabling superior customer service through the Microsoft Dynamics 365 Retail POS Point Of Sale implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Ben Bridge Jeweler
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ben Bridge Jeweler Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ben Bridge Jeweler IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ben Bridge Jeweler digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ben Bridge Jeweler Technographics
Ben Bridge Jeweler is a Retail organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Ben Bridge Jeweler operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Absorb LMS and Microsoft Dynamics 365 Retail POS,
covering areas like ERP Financial, Learning and Development and Point Of Sale.
Ben Bridge Jeweler has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Absorb.
Ben Bridge Jeweler recently adopted applications including
Absorb LMS in 2023, LexisNexis ThreatMetrix in 2022 and Zeotap CDP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ben Bridge Jeweler’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ben Bridge Jeweler’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ben Bridge Jeweler technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.