Irvine, 92618-4967, CA,
United States
Hitachi Solutions America
Hitachi Solutions America, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Hitachi Solutions America collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Hitachi Solutions America | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Hitachi Solutions America | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Axiata | Communications | 10500 | $5.3B | Malaysia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 |
In 2022, Axiata deployed Microsoft Dynamics 365 for Finance and Operations as an ERP Financial platform to modernize Axiata Digital Advertising's finance and supply chain operations. The implementation targeted consolidation of finance and supply chain processes that had been running on Microsoft Dynamics Navision, moving ADA to a cloud-native architecture to support rapid regional expansion and higher transaction volumes.
The deployment implemented Dynamics 365 Finance and Dynamics 365 Supply Chain Management capabilities within the Microsoft Dynamics 365 for Finance and Operations suite, focusing on core financial management, consolidated reporting, month-end close orchestration, and supply chain transaction processing. The program reduced bespoke customizations by standardizing processes into a single platform and delivered entity-level reporting where consolidated financial statements can be generated directly from the system.
Hitachi Solutions America led delivery and managed data migration and cutover activities, executing a big bang rollout across ADA legal entities covering nine Asian countries while ADA continues operating in multiple South and Southeast Asian markets. The project unified previously fragmented data sources into common data objects across legal entities, enabling streamlined consolidation workflows and centralized financial data management without inventing new integrations beyond those handled during migration.
Governance and operational change emphasized process templates and user familiarization to sustain consistent operational workflows across finance and supply chain teams, with remote implementation practices used extensively due to pandemic travel restrictions. Since the March 2022 go-live, ADA reported faster month-end closings compared with the prior 12 to 15 day close cycle, and the organization plans ongoing tuning and phased extension of Microsoft Dynamics 365 for Finance and Operations to additional business lines to support continued growth.
|
|
|
Axiata | Communications | 10500 | $5.3B | Malaysia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2022 |
In 2022, Axiata Digital Advertising, a subsidiary of Axiata Group Berhad, implemented Microsoft Dynamics 365 Supply Chain Management as part of a unified ERP program alongside Microsoft Dynamics 365 Finance. The deployment moved ADA from an on-premises environment into a cloud platform and was executed using a big bang adoption covering ADA legal entities across nine Asian countries, with the project delivered largely remotely during COVID related travel restrictions.
The Microsoft Dynamics 365 Supply Chain Management implementation centralized core Supply Chain Management and financial workflows to reduce manual operations and support ADA’s expanding e-commerce and analytics activities. Configuration emphasized consolidated financial reporting, common master data across entities, and process digitization to streamline month-end consolidation, while Dynamics 365 Finance was used in tandem to enable tighter finance and supply chain orchestration.
Hitachi Solutions America led the implementation and managed critical data migration and cutover tasks that consolidated previously fragmented data sources into a single cloud model. The rollout unified transactional data and reporting across multiple systems and entities, enabling direct generation of consolidated financial statements from the ERP and reducing the need for bespoke customizations.
Governance used a single platform template to standardize business processes across entities and a remote change management approach to familiarize users before go-live. Since full implementation in March 2022, ADA reported faster month-end close compared with its prior state of 12 to 15 days, improved audit readiness, and ongoing plans to fine tune Microsoft Dynamics 365 Supply Chain Management to sustain growth and operational consistency.
|
|
|
Ben Bridge Jeweler | Retail | 500 | $100M | United States | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2018 |
In 2018, Ben Bridge Jeweler implemented Microsoft Dynamics 365 Customer Engagement as part of a broader Microsoft Dynamics 365 rollout that included Finance and Operations, with Hitachi Solutions America engaged as the systems integrator. The implementation targets Customer Engagement use cases for a luxury retail operator, aligning CRM and clienteling capabilities with enterprise retail processes and Microsoft Cloud infrastructure.
The deployment emphasized clienteling and merchandise centralization, Microsoft Dynamics 365 Customer Engagement driven contact and case management, and extensions of Dynamics 365 for Retail and POS to support store workflows. Functional capabilities implemented include advanced clienteling, centralized merchandise management, enhanced analytics for retail operations, and retail-specific modules for consignment, warranty handling, layaway, special orders, and repairs.
Integration work focused on unifying in-store and back-office operations across more than 90 Ben Bridge stores in the United States and Canada and the companys online storefront. The solution was provisioned as a cloud-based, unified commerce architecture built on the Microsoft Cloud and Microsoft Dynamics 365, with integration touchpoints spanning point of sale, merchandising master data, order lifecycle, and analytics feeds to drive retail operations and customer service.
Governance and program execution followed a yearlong vendor selection and implementation planning cycle, leveraging Hitachi Solutions Americas retail delivery methodology and Microsoft partnership. The rollout prioritized retail and customer service business functions, with the stated objectives of improving customer service, enhancing store-level productivity, and providing a unified commerce experience to support Ben Bridge Jewelers continued position in the specialty retail market.
|
|
|
|
Retail | 500 | $100M | United States | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2018 |
|
|
|
|
Retail | 500 | $100M | United States | Microsoft | Microsoft Dynamics 365 Retail POS | Point Of Sale | 2018 |
|
|
|
|
Professional Services | 33400 | $12.0B | United States | Microsoft | Microsoft Dynamics CRM | CRM | 2011 |
|
|
|
|
Professional Services | 210 | $30M | United States | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2020 |
|
|
|
|
Professional Services | 210 | $30M | United States | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | 2020 |
|
|
|
|
Manufacturing | 909 | $2.4B | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2023 |
|
|
|
|
Manufacturing | 909 | $2.4B | United Kingdom | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Hitachi Solutions America Services
- Sapot Systems, a United States based Professional Services organization with 80 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||