Benchmark Senior Living
201 Jones Road Suite 300 West,
Waltham, 2451, MA,
United States
Waltham, 2451, MA,
United States
1 781-786-7745
Leisure and Hospitality
Benchmark Senior Living Technographics
Benchmark Senior Living Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benchmark Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6300 Benchmark Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benchmark Senior Living has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Telerik Sitefinity CMS for Web Content Management in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benchmark Senior Living is running and its propensity to invest more and deepen its relationship with UKG , Progress Software , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benchmark Senior Living revenues, which have grown to $425.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benchmark Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benchmark Senior Living Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
Benchmark Senior Living implemented UKG Workforce Central (ex Kronos Workforce Central) in 2015. The UKG Workforce Central implementation addressed core Workforce Management needs across Benchmark Senior Living's Northeast, U.S. senior living operations, covering timekeeping and scheduling for approximately 6,300 employees.
Configuration emphasized UKG Workforce Central modules for time and attendance, enterprise scheduling, absence management, labor administration, and manager and employee self service. The deployment employed rule based scheduling, automated time capture and exception processing, shift pattern configuration and labor analytics to support operational staffing and regulatory compliance.
Operational scope included clinical and hospitality business functions, specifically nursing, care services, dining, housekeeping and activities teams across Benchmark Senior Living communities in the Northeast, U.S. UKG Workforce Central supported manager workflows for approvals, schedule publishing and overtime controls to standardize workforce practices at the community level.
Governance focused on role based access controls, standardized scheduling policies and centralized workforce policy configuration to enforce labor rules and ensure consistent timekeeping. The rollout followed a multi site program model with community level configuration and centralized administration to align scheduling rules and reporting under the Workforce Management platform.
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Benchmark Senior Living deployed Telerik Sitefinity CMS to manage its public website. Telerik Sitefinity CMS was implemented as the Web Content Management platform to centralize editorial control for corporate pages and community microsites across the organization. The deployment emphasized content authoring, templated page frameworks and editorial workflows to support marketing and communications functions for a 6300 employee leisure and hospitality operator.
Configuration included standard Web Content Management capabilities such as a media library, responsive templates, SEO and URL management, multi site management and role based publishing to enable local community teams and centralized brand governance. Operational scope covered the public website and community facing pages, and governance focused on structured publishing workflows and user permissions to maintain consistency across sites. The implementation narrative centers on Benchmark Senior Living, Telerik Sitefinity CMS, Web Content Management and the business functions of marketing, communications and site operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Benchmark Senior Living implemented Hubspot CRM. The deployment places Hubspot CRM on the public website to capture inbound inquiries, centralize contact records, and track engagement across digital touchpoints, aligned with the CRM category.
Configuration emphasis centered on lead capture and contact management, with standard CRM capabilities deployed such as form and event-based lead capture, unified contact and company records, sales pipeline orchestration, and activity tracking for marketing and sales workflows. Automation was applied to streamline lead assignment and follow up sequences, and the implementation leverages the Hubspot CRM data model to maintain a single source of truth for prospect interactions.
Hubspot CRM is integrated with the company website as the primary inbound collection mechanism, and the system is used to support marketing and sales business functions across Benchmark Senior Living. Governance focused on centralizing contact data and standardizing lead-handling processes to ensure consistent follow up and record hygiene, with operational ownership residing in marketing and sales teams.
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Benchmark Senior Living
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Apps Being Evaluated by Benchmark Senior Living Executives
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FAQ - APPS RUN THE WORLD Benchmark Senior Living Technographics
Benchmark Senior Living is a Leisure and Hospitality organization based in United States,
with around 6300 employees and annual revenues of $425.0 million.
Benchmark Senior Living operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Telerik Sitefinity CMS and Hubspot CRM,
covering areas like Workforce Management, Web Content Management and CRM.
Benchmark Senior Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Progress Software and HubSpot.
Benchmark Senior Living recently adopted applications including
HubSpot Ads in 2021, Roxr Clicky Web Analytics in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benchmark Senior Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benchmark Senior Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benchmark Senior Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.