AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

Benchmark Technology Group
Location
1665 Bluegrass Lakes Parkway,
Alpharetta, 30004, GA,
United States
Website
https://www.benchmarktechnologygroup.com/
Phone
1 470-865-6000
Artw industry
Retail
Employee
Revenue

Benchmark Technology Group Technographics

Benchmark Technology Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Benchmark Technology Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Benchmark Technology Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Benchmark Technology Group has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2018, Mixpanel for Marketing Analytics in 2018, Tidio Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Benchmark Technology Group is running and its propensity to invest more and deepen its relationship with Acumatica , Mixpanel , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Benchmark Technology Group revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benchmark Technology Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Benchmark Technology Group Tech Stack and Enterprise Applications

Benchmark Technology Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acumatica Legacy Acumatica Cloud ERP ERP Financial ERP n/a 2018 2018
In 2018, Benchmark Technology Group implemented Acumatica Cloud ERP as its ERP Financial system. The implementation was executed with internal IT and marketing resources, where the company Marketing Technologist assisted with configuration, user training, and go live activities. The deployment emphasized ERP Financial capabilities common to the category, including core financial management, order and inventory workflows, and accounts receivable and payable processing. The Marketing Technologist contributed to system configuration feedback and designed updated software GUI and navigation using Axure to improve end user navigation and content presentation. Operationally the Acumatica Cloud ERP installation operated alongside existing eCommerce and customer-facing systems, with Benchmark continuing use of Shopify and Magento for B2B and B2B2C sites, leveraging CRM sales data for annual demographic analysis, and using WebEx to deliver remote training. The rollout included online ordering system conversion activities for more than 50 customers over a two month period, plus training and admin provisioning for internal users and customers. Governance and process adjustments focused on cross-functional feedback loops between IT and marketing, formalized training delivered to employees and customers, and operational ownership for online ordering administration and content approval. Contract and proposal workflows continued to leverage DocuSign for signature capture while CRM and sales data streams were used to inform ongoing service improvements.
Benchmark Technology Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2018 2018
Benchmark Technology Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Benchmark Technology Group implemented Tidio Live Chat on their website. The deployment uses a browser-based chat widget to provide real-time customer engagement and automated messaging within the Chatbots and Conversational AI category. Tidio Live Chat functions as the customer-facing conversational layer instrumented across the public web storefront to capture visitor interactions, initiate automated responses, and surface context for live agents. The implementation aligns with core Chatbots and Conversational AI capabilities, including live operator chat, preconfigured bot responses, and visitor context capture. Operational ownership is concentrated in customer service and sales functions, with the Tidio Live Chat administrative console used to configure response templates, routing rules, and agent availability. Configuration emphasizes site-level widget placement, message triggers, session handoff to human agents, and conversational workflow orchestration consistent with the category. Governance is implemented through console-based access controls and standardized message templates to ensure consistent engagement across the site. Benchmark Technology Group uses Tidio Live Chat as the primary conversational interface on its public website.
Benchmark Technology Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2021 2021
Benchmark Technology Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Benchmark Technology Group

First Name Last Name Title Function Department Email Phone
Chief Operating Officer CXO Finance
Vice President, Operations VP Operations
Show All Contacts

Apps Being Evaluated by Benchmark Technology Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benchmark Technology Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benchmark Technology Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Benchmark Technology Group Technographics
Benchmark Technology Group is a Retail organization based in United States, with around 110 employees and annual revenues of $10.0 million.
Benchmark Technology Group operates a diverse technology stack with applications such as Acumatica Cloud ERP, Mixpanel and Tidio Live Chat, covering areas like ERP Financial, Marketing Analytics and Chatbots and Conversational AI.
Benchmark Technology Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Acumatica, Mixpanel and Tidio.
Benchmark Technology Group recently adopted applications including Microsoft 365 in 2021, CodeTwo Email Signatures in 2021 and Acumatica Cloud ERP in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benchmark Technology Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Benchmark Technology Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benchmark Technology Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.