AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

BenCo Technology Tech Stack and Enterprise Applications

BenCo Technology ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ECi Software Solutions Legacy ECI Shoptech E2 Manufacturing Manufacturing ERP ERP Services and Operations n/a 2011 2011
In 2011, BenCo Technology implemented ECI Shoptech E2 Manufacturing to establish a centralized Manufacturing ERP environment for its manufacturing operations and administrative functions. The ECI Shoptech E2 Manufacturing deployment focused on centralizing order processing, shop floor data entry, inventory tracking, and organized filing to support customer service and production workflows. Configuration emphasized standard Manufacturing ERP modules including order management, inventory and parts control, bill of materials and shop floor work order entry, with day to day input data entered directly using E2 software by operations and clerical staff. Integrations and operational support included use of Microsoft programs for document creation and filing, and the system supported customer service workflows such as telephone order capture and records lookup. Governance centered on process changes to organized filing and standardized data entry, with responsibilities assigned to customer service and operations teams to maintain accurate system records.
BenCo Technology Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 BenCo Technology deployed Microsoft 365 as its Collaboration platform. The deployment is reflected on the company website where Microsoft 365 services are used to support email and productivity workflows for a 50 employee manufacturing firm, with cloud tenant provisioning, user account setup and subscription licensing across core productivity services. The implementation centered on core Collaboration capabilities, including Exchange Online email, Microsoft Teams for real time chat and meetings, OneDrive for Business file sync and SharePoint Online document collaboration, together with Office desktop and web applications. Operational coverage targeted operations, engineering and administrative business functions, with identity and access managed through Azure Active Directory and centralized account provisioning, and governance configured around role based access and shared document permission controls. The relationship can be expressed as BenCo Technology Microsoft 365 Collaboration business communications and document management, reflecting a small company implementation of Collaboration capabilities to support internal communication and file based collaboration.
BenCo Technology CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2019 2019
In 2019, BenCo Technology implemented FreshDesk Customer Support. The company deployed FreshDesk Customer Support as a cloud-hosted, web-integrated support platform embedded on its public website to capture customer inquiries and convert them into tracked support tickets. The deployment emphasized core Customer Support capabilities, including ticketing and queue management, email-to-ticket routing, a knowledge base for self-service, and basic automation for assignment and response templates. Operational scope focused on the support and service function within the manufacturing business, consolidating customer communications into a central queue, introducing SLA-based prioritization and role-based agent access. Integrations documented in the source are limited to the website embedding, with configuration work concentrated on web channel capture and agent workflow orchestration rather than broader enterprise system integrations.
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2012 2012
BenCo Technology TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
BenCo Technology IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at BenCo Technology

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by BenCo Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BenCo Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BenCo Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BenCo Technology Technographics
BenCo Technology is a Manufacturing organization based in United States, with around 50 employees and annual revenues of $5.0 million.
BenCo Technology operates a diverse technology stack with applications such as ECI Shoptech E2 Manufacturing, Microsoft 365 and FreshDesk Customer Support, covering areas like Manufacturing ERP, Collaboration and Customer Support.
BenCo Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ECi Software Solutions, Microsoft and Freshworks.
BenCo Technology recently adopted applications including AdRoll in 2020, NextRoll Cookie Consent Banner in 2020 and FreshDesk Customer Support in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BenCo Technology’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates BenCo Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BenCo Technology technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.