AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Benfield Electric Supply Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Prophet 21 Distribution ERP ERP Services and Operations n/a 2008 2008
In 2008, Benfield Electric Supply implemented Epicor Prophet 21. The deployment installed Epicor Prophet 21 as the company’s Distribution ERP to manage core wholesale distribution operations at Benfield Electric Supply Company Inc, 25 Lafayette Avenue, White Plains, New York. Configuration work focused on distribution-aligned modules including inventory control, order entry and fulfillment, purchasing and pricing, and customer account management, consistent with Distribution ERP functional scope. Database-level administration was performed using SQL for table management and custom queries, while SAP Crystal Reports was used to generate operational and management reports and dashboards, and dashboard visualizations were created for business users. Operational integrations and data workflows explicitly included Epicor Prophet 21 feeding reporting processes in SAP Crystal Reports and supporting marketing data maintenance through Constant Contact, with dashboards and report outputs used by commercial and marketing teams. The implementation supported business functions across sales, marketing, warehouse operations and IT at the White Plains site. Governance and process responsibilities were assigned to a Computer Support Specialist Marketing Coordinator who managed SQL tables, produced Crystal Reports, maintained Constant Contact data sets and provided technical assistance and issue resolution. That role anchored ongoing data governance, reporting cadence and user support for Epicor Prophet 21 within Benfield Electric Supply.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Benfield Electric Supply implemented Rocket.chat on its website. The deployment uses Rocket.chat as a Chatbots and Conversational AI solution to provide web-based conversational interfaces and a customer-facing chat widget across product and contact pages to capture inquiries and surface real-time responses. The implementation emphasizes typical Chatbots and Conversational AI capabilities, including a web chat widget, an agent console for internal users, basic automated responses and conversational logging to support sales and customer service workflows. Operational coverage is focused on customer-facing touchpoints with primary usage by customer service and inside sales teams, and governance centered on conversational ownership and workflow routing within the Rocket.chat application to ensure website inquiries are triaged to the appropriate business function.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Benfield Electric Supply implemented Microsoft 365. The company's website indicates active use of Microsoft 365, and the application is positioned as their primary Collaboration platform for internal productivity and communication. Microsoft 365 is described in-site as supporting core collaboration workflows, including email, document storage and sharing, real-time messaging, and Office productivity tools. Deployment reflects a cloud-hosted tenant model typical for Microsoft 365, with configuration emphasis on Exchange Online for mail, SharePoint Online for document management, Microsoft Teams for chat and meetings, and integrated Azure Active Directory for centralized user provisioning and access governance. Benfield Electric Supply Microsoft 365 Collaboration supports internal business functions across operations, sales, and administration, standardizing content management and collaborative workflows.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Benfield Electric Supply

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Benfield Electric Supply Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benfield Electric Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benfield Electric Supply digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Benfield Electric Supply Technographics
Benfield Electric Supply is a Distribution organization based in United States, with around 80 employees and annual revenues of $8.0 million.
Benfield Electric Supply operates a diverse technology stack with applications such as Epicor Prophet 21, Rocket.chat and Microsoft 365, covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Benfield Electric Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor, Rocket.chat and Microsoft.
Benfield Electric Supply recently adopted applications including Rocket.chat in 2020, Algolia Search in 2020 and Microsoft Azure Blob Storage in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benfield Electric Supply’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Benfield Electric Supply’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benfield Electric Supply technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.