Benify
Apelbergsgatan 33A,
Stockholm, 111 37,
Sweden
Stockholm, 111 37,
Sweden
46 8 21 02 00
Professional Services
Benify Technographics
Benify Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benify and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Benify employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benify has purchased the following applications: ExFlow NAV for AP Automation in 2014, Boost.ai for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benify is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Boost.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benify revenues, which have grown to $117.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benify intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benify Tech Stack and Enterprise Applications
Benify ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SignUp Software AB | Legacy | ExFlow NAV | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014, Benify implemented ExFlow NAV to establish AP Automation as part of a bookkeeping centralization program. The project centralized bookkeeping functions into a Stockholm based shared service center and covered electronic invoicing rollouts for the Nordic countries, Germany and Holland.
The implementation combined ExFlow NAV with Microsoft NAV to standardize invoice capture, approval workflow routing and automated posting into the ERP ledger. ExFlow NAV was configured to handle core accounts payable automation capabilities, including electronic invoice intake, validation and invoice-to-ledger posting consistent with AP Automation workflows.
Integrations in the program explicitly tied ExFlow NAV to the Microsoft NAV ERP platform and to electronic invoicing processes for the stated countries, enabling a single source of bookkeeping and invoice processing in Stockholm. Operational scope included global office bookkeeping consolidation into the shared service center, with finance and accounts payable teams reoriented to centralized processing.
Governance changes focused on centralizing AP controls and standardizing invoice handling procedures across jurisdictions, with rollout sequencing that implemented Microsoft NAV, ExFlow and electronic invoicing together for the Nordic countries, Germany and Holland. The narrative centers on Benify, 2014, ExFlow NAV and the AP Automation category as the core elements of the implementation.
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Benify AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Boost.ai | Legacy | Boost.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Benify implemented Boost.ai as its support chat platform, deploying the application in the Chatbots and Conversational AI category to augment customer support workflows. The Boost.ai deployment served Benify's customer service and operations teams, and was positioned to automate routine user inquiries while enabling human agent escalation.
Boost.ai was configured to provide conversational interactions, intent recognition, guided resolution flows and automated knowledge base responses, consistent with standard Chatbots and Conversational AI functional capabilities. Configuration work focused on dialogue scripting, escalation rules for handoff to agents and integration points for contextual data retrieval from Benify systems.
The vendor register identifies Boost.ai as a Benify sub-processor with storage location EU and processing location EU, establishing European data residency for chat interactions. Boost.ai operated within Benify's broader sub-processor ecosystem which also included providers for customer service and issue management such as Zendesk Inc. and Atlassian Inc., indicating operational coupling between chat interactions and ticketing workflows.
Governance was enforced through Data Processing Agreements, each sub-processor engaged by Benify was required to enter into a separate data processing agreement to process personal data under Benify's instructions and applicable data protection legislation. Benify AB centrally contracts the majority of sub-processors and maintains data processing agreements with local subsidiaries, Benify AB informs clients about engaged sub-processors and clients retain the right to object to sub-processor processing.
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Benify Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Benify implemented Microsoft 365 as its primary Collaboration platform. The deployment centralized cloud productivity and communication capabilities across the organization, leveraging Microsoft 365 services such as Exchange Online for mail, SharePoint Online for document management, OneDrive for file synchronization, Teams for real-time collaboration, and the Office desktop applications for authoring and productivity.
Benify's public website is using Office 365 Mail for site email handling, which indicates Exchange-based mail routing for contact forms and automated notifications. The Microsoft 365 deployment was governed with tenant-level administration and information governance controls to manage mail and documents, and it supported internal collaboration and employee-facing business functions across the company headquartered in Sweden.
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Benify CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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Benify ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Benify PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Benify IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Benify
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Client Success | Director | Customer Service | |
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Customer Service Representative | Manager | Customer Service | |
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Manager of Customer Service Operations | Manager | Customer Service | |
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Head of Client Success Management | Director | Customer Service | |
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Team Leader - Customer Service | Manager | Customer Service | |
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Chief Product Officer | CXO | R&D | |
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Software Program Manager | Manager | IT | |
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Head Of Quality Assurance | Director | R&D | |
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CTO | CXO | IT | |
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Apps Being Evaluated by Benify Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benify IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benify digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Benify Technographics
Benify is a Professional Services organization based in Sweden,
with around 550 employees and annual revenues of $117.0 million.
Benify operates a diverse technology stack with applications such as
ExFlow NAV, Boost.ai and Microsoft 365,
covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
Benify has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SignUp Software AB, Boost.ai and Microsoft.
Benify recently adopted applications including
Zoominfo Platform in 2024, Zoominfo Platform in 2024 and 6sense Account Engagement Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benify’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benify’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benify technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.