Stockholm, 111 37,
Sweden
Benify Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Benify and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Benify employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benify has purchased the following applications: ExFlow NAV for AP Automation in 2014, Boost.ai for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benify is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Boost.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benify revenues, which have grown to $117.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benify intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SignUp Software AB | Legacy | ExFlow NAV | AP Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Benify implemented ExFlow NAV to establish AP Automation as part of a bookkeeping centralization program. The project centralized bookkeeping functions into a Stockholm based shared service center and covered electronic invoicing rollouts for the Nordic countries, Germany and Holland.
The implementation combined ExFlow NAV with Microsoft NAV to standardize invoice capture, approval workflow routing and automated posting into the ERP ledger. ExFlow NAV was configured to handle core accounts payable automation capabilities, including electronic invoice intake, validation and invoice-to-ledger posting consistent with AP Automation workflows.
Integrations in the program explicitly tied ExFlow NAV to the Microsoft NAV ERP platform and to electronic invoicing processes for the stated countries, enabling a single source of bookkeeping and invoice processing in Stockholm. Operational scope included global office bookkeeping consolidation into the shared service center, with finance and accounts payable teams reoriented to centralized processing.
Governance changes focused on centralizing AP controls and standardizing invoice handling procedures across jurisdictions, with rollout sequencing that implemented Microsoft NAV, ExFlow and electronic invoicing together for the Nordic countries, Germany and Holland. The narrative centers on Benify, 2014, ExFlow NAV and the AP Automation category as the core elements of the implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Boost.ai | Legacy | Boost.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Benify implemented Boost.ai as its support chat platform, deploying the application in the Chatbots and Conversational AI category to augment customer support workflows. The Boost.ai deployment served Benify's customer service and operations teams, and was positioned to automate routine user inquiries while enabling human agent escalation.
Boost.ai was configured to provide conversational interactions, intent recognition, guided resolution flows and automated knowledge base responses, consistent with standard Chatbots and Conversational AI functional capabilities. Configuration work focused on dialogue scripting, escalation rules for handoff to agents and integration points for contextual data retrieval from Benify systems.
The vendor register identifies Boost.ai as a Benify sub-processor with storage location EU and processing location EU, establishing European data residency for chat interactions. Boost.ai operated within Benify's broader sub-processor ecosystem which also included providers for customer service and issue management such as Zendesk Inc. and Atlassian Inc., indicating operational coupling between chat interactions and ticketing workflows.
Governance was enforced through Data Processing Agreements, each sub-processor engaged by Benify was required to enter into a separate data processing agreement to process personal data under Benify's instructions and applicable data protection legislation. Benify AB centrally contracts the majority of sub-processors and maintains data processing agreements with local subsidiaries, Benify AB informs clients about engaged sub-processors and clients retain the right to object to sub-processor processing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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