List of Boost.ai Customers
Boost
Since 2010, our global team of researchers has been studying Boost.ai customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Boost.ai for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Boost.ai for Chatbots and Conversational AI include: Santa Clara County United States, a United States based Government organisation with 23000 employees and revenues of $12.50 billion, Fortum Finland, a Finland based Utilities organisation with 4551 employees and revenues of $5.90 billion, Forsvaret Norway, a Norway based Government organisation with 17985 employees and revenues of $5.84 billion, City Of Anaheim United States, a United States based Government organisation with 2100 employees and revenues of $2.40 billion, The Norwegian Tax Administration (Skatteetaten), a Norway based Government organisation with 7100 employees and revenues of $1.90 billion and many others.
Contact us if you need a completed and verified list of companies using Boost.ai, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Boost.ai customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acorn Insurance | Insurance | 1126 | $109M | United Kingdom | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Acorn Insurance implemented Boost.ai on its website to deliver customer-facing conversational experiences. Acorn Insurance uses Boost.ai as a Chatbots and Conversational AI application to automate customer inquiries and support self-service across web-based touchpoints. The Boost.ai implementation emphasized natural language understanding, intent classification, and scripted conversational flows configured for insurance FAQs, quotation guidance, and policy information.
Deployment architecture centered on embedding Boost.ai widgets within the public website, with a configuration model that separates conversation design, intent taxonomy, and content management to enable iterative training and updates. Operational coverage focused on front-office customer service and digital engagement workflows delivered through the company website. Governance was organized around conversation design standards, content ownership for policy and compliance text, and staged configuration updates to manage rollout and ongoing maintenance.
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Advania Island | Retail | 100 | $10M | Iceland | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Advania Island deployed Boost.ai as its Chatbots and Conversational AI solution on the public website supporting the company’s retail operations. The Boost.ai implementation is embedded as a web chat interface to deliver conversational self-service for customer inquiries, site navigation, and pre-sales questions, leveraging intent classification and dialog orchestration capabilities typical of Chatbots and Conversational AI platforms.
Configuration centered on dialog management, intent and entity models, and a curated knowledge base to surface product and support information relevant to Advania Island’s online catalog. The deployment is integrated into the website front-end via an embedded chat widget and is scoped to online customer service and engagement on the corporate site, with content and conversation script governance maintained through a website-focused rollout process. No additional system integrations or implementation outcomes were specified.
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al Kraftverk Kf | Utilities | 10 | $10M | Norway | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
In 2022, al Kraftverk Kf deployed Boost.ai on its website to provide automated customer interactions for its municipal utility services. The deployment uses the Boost.ai conversational platform in the Chatbots and Conversational AI category, embedded as a web widget on aal.kommune.no to surface guided dialogues and self-service flows for citizen queries.
Configuration emphasized intent classification, scripted dialogue trees, and natural language understanding modules within Boost.ai to handle frequently asked questions and routine service requests, with administrative controls managed by internal staff. The implementation follows a cloud-hosted SaaS conversational layer delivered through the website front end, with operational scope focused on public-facing contact and customer support for the utility, and governance centered on content curation, response templates, monitoring, and escalation paths to human agents when required.
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Alka Forsikring | Insurance | 412 | $100M | Denmark | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Alka Forsikring deployed Boost.ai on its corporate website, using the Chatbots and Conversational AI application to automate routine customer interactions and improve web self-service. The deployment was positioned within Alka's digital customer service operations and targeted customer-facing touchpoints on the Alka website.
The Boost.ai implementation centers on a web embedded virtual agent that uses conversational flows, intent classification, natural language understanding, and a dialogue manager to handle inquiries. Configuration work included authored conversational scripts and a managed knowledge base focused on policy and claims FAQs, with session handling, fallback responses, and scripted escalation triggers for unresolved issues. Boost.ai was configured to capture structured conversational data for operational review and continuous model refinement.
Integration scope is explicitly the Alka website where the Boost.ai web chat widget orchestrates first contact and session routing. Operational coverage spans customer service and policy servicing workflows that originate on the site, with the virtual agent handling routine inquiries and channeling complex cases into Alka's human-assisted follow up processes. The implementation emphasizes conversational instrumentation to support downstream case handling by front-line teams.
Governance was organized around conversational content management, intent taxonomy, and periodic model training overseen by digital channels and customer service stakeholders. Rollout was staged with iterative content expansion on the website, ongoing monitoring of conversational performance, and version control for conversational assets. Operational ownership resides with Alka's customer service and digital teams, who maintain response accuracy and compliance within the Chatbots and Conversational AI deployment.
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Allente Norway | Media | 100 | $10M | Norway | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Allente Norway implemented Boost.ai to provide a customer-facing conversational layer on its public website, deploying Boost.ai as the primary chatbot application. The deployment is categorized under Chatbots and Conversational AI and is embedded across customer touchpoints on allente.no to enable self-service and online inquiry handling.
Configuration emphasizes conversational flows, intent classification, natural language understanding, FAQ automation, and a content management capability for dialogue updates, with Boost.ai used to author and iterate those conversational assets. Operational scope centers on customer service and support for Allente Norway's Norwegian audience, with centralized administration by the customer service team and an iterative training loop that leverages captured conversation logs to refine intents and responses, while standard escalation workflows support handoff to human agents and governance focuses on centralized content ownership and periodic review cycles.
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Government | 1785 | $500M | Denmark | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
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Government | 457 | $73M | Norway | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 550 | $117M | Sweden | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2018 | n/a |
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Insurance | 12 | $1M | Norway | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2022 | n/a |
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Banking and Financial Services | 100 | $10M | Norway | Boost.ai | Boost.ai | Chatbots and Conversational AI | 2018 | n/a |
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Showing 1 to 10 of 75 entries
Buyer Intent: Companies Evaluating Boost.ai
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Boost.ai. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Boost.ai for Chatbots and Conversational AI include:
- Motability Operations, a United Kingdom based Automotive organization with 1700 Employees
- Mediation Institute, a Sweden based Government company with 30 Employees
- Muleshoe Independent School District, a United States based Education organization with 242 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Boost.ai Coverage
Boost.ai is a Chatbots and Conversational AI solution from Boost.ai.
Companies worldwide use Boost.ai, from small firms to large enterprises across 21+ industries.
Organizations such as Santa Clara County United States, Fortum Finland, Forsvaret Norway, City Of Anaheim United States and The Norwegian Tax Administration (Skatteetaten) are recorded users of
Boost.ai for Chatbots and Conversational AI.
Companies using Boost.ai are most concentrated in Government and Utilities, with adoption spanning over 21 industries.
Companies using Boost.ai are most concentrated in United States, Finland and Norway, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Boost.ai across Americas, EMEA, and APAC.
Companies using Boost.ai range from small businesses with 0-100 employees - 42.67%, to mid-sized firms with 101-1,000 employees - 32%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 5.33%.
Customers of Boost.ai include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Boost.ai customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.