Benihana
21500 Biscayne Blvd,Suite 900,
Miami, 33180, FL,
United States
Miami, 33180, FL,
United States
1 305-593-0770
Leisure and Hospitality
Benihana Technographics
Benihana Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benihana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7400 Benihana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benihana has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2008, Equifax I-9 Anywhere for HR Compliance in 2015, Equifax Unemployment Cost Management for Insurance Claims Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benihana is running and its propensity to invest more and deepen its relationship with Oracle , Equifax , Intertek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benihana revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benihana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benihana Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Benihana implemented Oracle E-Business Suite as an Oracle Release 12 deployment to support core ERP Financial operations across its corporate accounting organization and restaurant finance functions. The Oracle E-Business Suite deployment targeted ERP Financial functionality with an emphasis on General Ledger, Accounts Payable, Cash Management and Fixed Assets as primary led modules.
Configuration work included setup and testing of General Ledger processing and financial statement creation, Accounts Payable workflows and a Web AP Invoice custom interface, Cash Management reconciliation rules, Fixed Assets lifecycle management and periodic CapEx reporting. The implementation also incorporated iExpense and a custom End of Period Inventory module, trial balance account clean up prior to data conversion, and analytical review of converted data to validate period close and reporting outputs.
Integrations were explicitly mapped into the deployment, including POS to Oracle interface accounting mapping and Payroll to Oracle interface accounting mapping, aligning transactional feeds from restaurant sites and payroll systems into Oracle E-Business Suite. Operational coverage extended to accounting and finance teams across corporate departments and to restaurant personnel who were included in testing and training activities.
Governance components were built into the program, with updates to Sarbanes Oxley narratives, design of Oracle role capabilities to comply with SOX controls, and creation of business process flows documenting key controls for each module. Project execution included creation of test scripts, end to end testing of accounting mappings, troubleshooting via Oracle Metalink for functional and technical issues, development of training guides and delivery of webinars to accounting and restaurant staff.
The program also captured continuous process work that leveraged Oracle E-Business Suite capabilities to improve and automate accounting processes, with the project team providing ongoing Oracle functional support. The implementation team provided guidance on complementary analytic and operational tooling, including lead involvement in implementing Cognos BI and advisory support for MenuLink integration.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Anywhere | HR Compliance | HCM | n/a | 2015 | 2015 |
In 2015, Benihana implemented Equifax I-9 Anywhere to support HR Compliance workflows for corporate hiring and I-9 verification. The deployment targeted corporate HR operations where staff screened applicants, posted restaurant positions on job boards, and oversaw background checks for all manager level and corporate employees.
Equifax I-9 Anywhere was used alongside Tracker I-9 to verify identities and employment authorization for new corporate employees and to maintain electronic I-9 records. Configuration emphasis included electronic form capture, audit logging, and role based access controls to align verification, retention, and audit workflows with hiring and onboarding processes.
Operational coverage included managing and auditing employee files for over 8000 Benihana employees, conducting new hire orientation for corporate employees, and supporting Talent Acquisition in applicant screening. HR operations also coordinated termination procedures that collected equipment, deactivated badges, and updated internal HR systems to ensure personnel records and access permissions were reconciled with I-9 documentation.
Governance and case management responsibilities were centered in Employee Relations, with the Director of Employee Relations assisting in on site investigations and audit activities. The HR team additionally managed administrative programs such as the employee recognition program and the Employee Activity Committee, integrating those people operations into the broader HR Compliance and personnel file governance around Equifax I-9 Anywhere.
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Learning and Development | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Benihana implemented Equifax Unemployment Cost Management, an Insurance Claims Management application to centralize handling of unemployment claims. The deployment supported Benihana, Inc operations in Aventura, FL and was used across corporate HR from 2015 to 2018 to manage and audit employee files for over 8000 Benihana employees.
Equifax Unemployment Cost Management was configured to support case management and claims documentation workflows, including structured evidence collection, claimant response coordination, and dispute documentation. Operational activities documented include resolving unemployment claims with Equifax by gathering and providing relevant case data, conducting on site investigations alongside the Director of Employee Relations, and supporting the Talent Acquisition team in background checks for manager level and corporate hires. Identity and employment authorization verification for new corporate employees was performed using Tracker I-9 as part of onboarding and eligibility validation.
The implementation linked Equifax Unemployment Cost Management with Benihana internal employee file repositories and HR operational processes to enable record updates during terminations, equipment collection, badge deactivation, and claim closure. The application was embedded into talent workflows such as posting restaurant positions to job boards and delivering new hire orientation for corporate employees, creating continuity between recruitment activities and claims response. Functional coverage emphasized Employee Relations, Talent Acquisition, and corporate HR operations across Benihana sites.
Governance centered on ongoing auditing of employee files, standardized termination procedures, and retention of case evidence to support case resolution with Equifax. Equifax Unemployment Cost Management served as the primary Insurance Claims Management tool for unemployment claim handling at Benihana during the 2015 to 2018 period.
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Benihana
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Benihana Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Benihana Technographics
Benihana is a Leisure and Hospitality organization based in United States,
with around 7400 employees and annual revenues of $1.00 billion.
Benihana operates a diverse technology stack with applications such as
Oracle E-Business Suite, Equifax I-9 Anywhere and Equifax Unemployment Cost Management,
covering areas like ERP Financial, HR Compliance and Insurance Claims Management.
Benihana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Equifax.
Benihana recently adopted applications including
Intertek Wisetail LMS in 2022, Fourth HotSchedules in 2022 and Crazy Egg in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benihana’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benihana’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benihana technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.