Benton County, TN
1 Courthouse Square,
Camden, 38320, TN,
United States
Camden, 38320, TN,
United States
1 731-584-6011
Government
Benton County, TN Technographics
Benton County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benton County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Benton County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benton County, TN has purchased the following applications: In-House ERP for ERP Financial in 2010, Microsoft 365 for Collaboration in 2019, CivicCMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benton County, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , i3 Verticals , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benton County, TN revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benton County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benton County, TN Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Benton County, TN deployed an In-House ERP categorized as ERP Financial to centralize county financial operations and support municipal fund accounting. The In-House ERP was developed and operated by county staff and configured to serve core finance workflows across departments.
The implementation emphasized core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, procurement, and budgeting. The system configuration incorporated government-oriented capabilities such as multi fund tracking, hierarchical chart of accounts, role based access controls, transaction level audit trails, batch posting processes, and consolidated financial reporting.
Operational coverage included the county finance office, procurement staff, budget office, and departmental users across Benton County, TN, with workflows focused on invoice processing, purchase requisitions with approval routing, budget control checks, and year end close sequencing. The application was organized around a centralized database model with application tiering to support concurrent departmental access and unified reporting.
Governance and administration were retained internally, with Benton County IT and finance administrators responsible for configuration management, security roles, and change control. Rollout was conducted with staged department level training, documented approval workflows, and instituted audit controls to align with public sector compliance. Primary Research performed by ARTW.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Benton County, TN implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the county website and serves as the primary collaboration and productivity suite supporting administrative, records, and interdepartmental communications across county government. The deployment indicates a cloud-hosted Microsoft 365 tenant was provisioned to centralize email, document collaboration, and team communication capabilities.
Functional capabilities implemented align with the Collaboration category and include centralized email and calendaring, document management and shared intranet content, and real-time team messaging and file sharing to support county administrative and operational staff. Operational scope covers core county departments and public administration workflows, with role based access controls and centralized account management used to establish governance and information control. Benton County, TN Microsoft 365 Collaboration is positioned to support both internal government business functions and public facing information workflows through the county website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicCMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Benton County, TN implemented CivicCMS from CivicPlus to manage its Web Content Management environment. The deployment centralized the county public facing website and citizen services, consolidating content creation and publishing workflows across county departments and the official Benton County site.
The CivicCMS implementation delivered core content authoring and page templating, responsive site templates for mobile delivery, a document repository for public records, event calendar capabilities, customizable online forms and a citizen account portal accessible via the county MyAccount entry point. Standard Web Content Management capabilities such as role based editorial workflows, version control, scheduled publishing and accessibility support were configured to meet government publishing requirements and maintain consistent content standards.
The solution was provisioned as a cloud hosted SaaS platform managed by CivicPlus, with site administration profiles set up for county administrators and department editors. Governance emphasized role based access controls, multi step editorial approval chains and training for departmental content owners, establishing centralized content operations and publication workflows to support Benton County, TN civic communications and public service information delivery.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Citizen Engagement | CRM |
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2012 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Benton County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Benton County, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benton County, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benton County, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Benton County, TN Technographics
Benton County, TN is a Government organization based in United States,
with around 150 employees and annual revenues of $10.0 million.
Benton County, TN operates a diverse technology stack with applications such as
In-House ERP, Microsoft 365 and CivicCMS,
covering areas like ERP Financial, Collaboration and Web Content Management.
Benton County, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Microsoft and CivicPlus.
Benton County, TN recently adopted applications including
Granicus govDelivery in 2022, Microsoft Azure Monitor in 2022 and Microsoft Azure CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benton County, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benton County, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benton County, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.