Bergdorf Goodman
625 Madison Avenue 14th Floor,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 646-735-5200
Retail
Bergdorf Goodman Technographics
Bergdorf Goodman Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bergdorf Goodman and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Bergdorf Goodman employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bergdorf Goodman has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2015, Oracle Endeca for Analytics and BI in 2019, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bergdorf Goodman is running and its propensity to invest more and deepen its relationship with UKG , Oracle , Acoustic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bergdorf Goodman revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bergdorf Goodman intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bergdorf Goodman Tech Stack and Enterprise Applications
Bergdorf Goodman HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015 Bergdorf Goodman implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in the Time and Attendance category to manage store exempt employees' vacation, personal, and sick time. The deployment centralized absence records and accrual tracking for exempt store staff across Bergdorf Goodman retail locations, positioning UKG Workforce Central Timekeeper as the primary system of record for time off and leave balances.
Configuration work focused on absence management and accrual policy enforcement, including setup of PTO accrual schedules, leave request and approval workflows, and employee balance visibility. Operational ownership rested with HR and store management, with the system used to operationalize manager approvals and maintain audit trails for time off, and standard Time and Attendance reporting used to support payroll reconciliation and HR administration.
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Workforce Management | HCM |
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2015 | 2015 |
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Bergdorf Goodman Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Bergdorf Goodman implemented Oracle Endeca on its website. Oracle Endeca is deployed as an Analytics and BI application to support online product discovery and guided navigation across the e-commerce storefront.
The implementation emphasizes Oracle Endeca indexing and guided navigation capabilities, using faceted search, catalog ingestion, content enrichment, and relevance tuning to improve query handling and category navigation. Configuration work focused on building index pipelines from product catalog feeds, defining content enrichment flows, and creating merchandising controls to influence search results.
Operational coverage is the public website, with the application supporting e-commerce merchandising, product management, and digital content teams. The deployment is structured to process catalog updates and merchandising rule changes into regular index refresh cycles that drive site search and navigation behavior.
Governance centers on search relevance management and merchandising workflow ownership within online merchandising and product operations, with ongoing tuning of query relevance and navigation hierarchies. The narrative describes a site-focused deployment of Oracle Endeca that positions the application to manage search, discovery, and catalog-driven merchandising for Bergdorf Goodman.
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Bergdorf Goodman eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015 Bergdorf Goodman deployed Oracle Commerce Platform (ex ATG Web Commerce) to operate its public website and centralize online merchandising. The implementation positions Oracle Commerce Platform as the core eCommerce engine for Bergdorf Goodman, running storefront, catalog, and checkout workflows for the retailer's online channel.
The deployment focuses on standard commerce modules including product catalog management, merchandising and promotions, search and personalization, pricing, and checkout orchestration. Oracle Commerce Platform (ex ATG Web Commerce) is used to manage catalog hierarchies, promotion rules, product targeting, and customer segmentation through server side commerce logic and storefront rendering.
Integrations are executed through the platform's API surface to support content management, payment gateways, inventory and fulfillment feeds, site analytics, and customer service channels. Operational ownership spans merchandising, marketing, digital commerce, IT, and customer support, with the website as the primary site of operation.
Governance centers on centralized catalog and promotion control, staged release and quality assurance workflows, and commerce operations for merchandising updates and content publishing. Bergdorf Goodman Oracle Commerce Platform (ex ATG Web Commerce) eCommerce implementation enforces structured deployment and merchandising workflows to support ongoing storefront management and campaign execution.
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Bergdorf Goodman CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Bergdorf Goodman ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Bergdorf Goodman PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Bergdorf Goodman IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bergdorf Goodman CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bergdorf Goodman
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| No data found | ||||||
Apps Being Evaluated by Bergdorf Goodman Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bergdorf Goodman IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bergdorf Goodman digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bergdorf Goodman Technographics
Bergdorf Goodman is a Retail organization based in United States,
with around 1700 employees and annual revenues of $200.0 million.
Bergdorf Goodman operates a diverse technology stack with applications such as
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), Oracle Endeca and Oracle Commerce Platform ( ex ATG Web Commerce ),
covering areas like Time and Attendance, Analytics and BI and eCommerce.
Bergdorf Goodman has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG and Oracle.
Bergdorf Goodman recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Analytics Cloud in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bergdorf Goodman’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bergdorf Goodman’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bergdorf Goodman technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.