Sunderland, SR5 3XB,
United Kingdom
Berghaus Technographics
Berghaus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berghaus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 113 Berghaus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berghaus has purchased the following applications: Google Pay for Payment Processing in 2021, Slack Connect for Collaboration in 2022, TheHut Ingenuity for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berghaus is running and its propensity to invest more and deepen its relationship with Google , Klarna , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berghaus revenues, which have grown to $82.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berghaus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berghaus Tech Stack and Enterprise Applications
Berghaus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Berghaus implemented Google Pay on their website. The Google Pay integration serves as their Payment Processing option for online checkout on the Berghaus ecommerce site in the United Kingdom.
The implementation embeds the Google Pay user interface into the web checkout flow, enabling one touch payment selection and client side token generation. Merchant configuration and certificate provisioning with Google Pay were completed to accept tokenized payment credentials, and server side processing of Google Pay tokens is handled by the merchant backend as part of order finalization.
Operationally the deployment spans the online sales channel, aligning ecommerce, IT and finance functions to handle authorization, settlement and dispute workflows. The integration is responsive across desktop and mobile web browsers, preserving the Google Pay payment sheet experience for supported devices and browsers.
Governance and operational ownership were concentrated within the ecommerce product team and central IT, with finance responsible for reconciliation and chargeback handling. The configuration emphasizes tokenization and delegated payment authorization typical of Payment Processing implementations, reducing the need for direct card data handling in the merchant web tier.
|
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Berghaus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Berghaus implemented Slack Connect as a Collaboration application. The deployment surfaces Slack Connect through a web embedded presence on the public site, enabling external facing channels alongside internal team channels. The implementation leveraged standard Slack Connect capabilities such as channel level guest access, threaded conversations, file sharing, and real time notifications to coordinate between internal teams and external contacts.
Operational coverage focused on customer support, e commerce operations, and merchandising workflows, with Slack Connect positioned as the central collaboration layer for synchronous communication and issue triage. Governance emphasized workspace administration, channel level access controls, and moderation workflows to manage external connections initiated from the website, while configuration centered on channel taxonomy, user provisioning, and retention settings aligned with Collaboration platform practices.
|
Berghaus eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TheHut.com | Legacy | TheHut Ingenuity | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Berghaus deployed TheHut Ingenuity on its public website. Berghaus implemented TheHut Ingenuity in the eCommerce category to operate its customer-facing storefront and transaction flows for its digital retail channel.
The implementation leverages core eCommerce functional modules, with configuration for product catalog presentation, SKU and availability management, cart and checkout workflow orchestration, pricing and promotion controls, and order capture. TheHut Ingenuity was configured to support merchandising rules, session cart persistence, and checkout workflows that align with online ordering and returns processing.
Operational coverage is centered on the digital commerce function, impacting eCommerce, merchandising, marketing, and fulfillment touchpoints within Berghaus, with the platform embedded in the public site architecture so customer sessions and orders are processed through TheHut Ingenuity. Governance was organized around centralized catalog and promotion configuration and a release cadence for site and commerce rule updates, aligning operational control with ongoing merchandising and marketing activities.
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2022 | 2022 |
|
Berghaus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
Berghaus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Berghaus TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Berghaus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Berghaus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Berghaus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Berghaus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||