Little Falls, 7424, NJ,
United States
Berkeley College Technographics
Berkeley College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berkeley College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Berkeley College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berkeley College has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2003, OpenText Web Site Management for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berkeley College is running and its propensity to invest more and deepen its relationship with UKG , LivePerson , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berkeley College revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berkeley College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berkeley College Tech Stack and Enterprise Applications
Berkeley College HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Berkeley College implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System. The implementation is surfaced through the institution's public career site and a vendor-hosted job board URL, indicating a web-facing recruitment channel for external applicants and centralized posting management.
UKG Pro Recruiting (ex UltiPro Recruiting) was configured to support standard Recruiting,Applicant Tracking System functions, including job requisition creation and approval, career site job posting, applicant tracking through configurable candidate stages, interview scheduling workflows, and offer management. The deployment leverages built-in candidate pipelines and reporting capabilities common to the category to support Talent Acquisition operations for a roughly 1,200 employee higher education institution.
Operational coverage focuses on Berkeley College human resources and talent acquisition teams across the institution, where governance was structured around centralized requisition workflows and candidate status gating to standardize hiring processes. The implementation emphasizes career site integration and applicant lifecycle orchestration using UKG Pro Recruiting as the primary applicant tracking channel for Berkeley College recruiting activities.
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Berkeley College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2003 | 2003 |
In 2003, Berkeley College deployed LivePerson Conversational Cloud on its website to introduce a Chatbots and Conversational AI layer to digital student engagement. Berkeley College is a United States higher education institution with roughly 1200 employees, and the LivePerson Conversational Cloud implementation is positioned to handle web-based inquiries and continuous student-facing communication workflows.
The LivePerson Conversational Cloud deployment on the college website is configured to deliver a web chat interface, automated conversational flows, natural language understanding and live agent escalation, capabilities typical of Chatbots and Conversational AI. Implementation emphasis is on conversation orchestration, intent recognition and runtime routing so that scripted automation and human-assisted sessions coexist in a single conversational channel.
Operational coverage centers on student-facing business functions such as admissions inquiry handling, enrollment support and general web help, with the application embedded in site pages to capture and route conversations. Governance and workflow oversight are organized to align IT operations and student services around conversation design, escalation procedures and analytics instrumentation for ongoing tuning and compliance.
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Berkeley College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Web Site Management | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Berkeley College deployed OpenText Web Site Management to manage its public website. Berkeley College used OpenText Web Site Management as its Web Content Management solution, centralizing web publishing, content authoring, and template management for the institution's online presence.
The implementation emphasized core Web Content Management capabilities typical of the category, including role-based editorial workflows, page templating, content lifecycle controls, and digital asset handling to support ongoing site updates. Governance was structured around editorial approval gates and template reuse to standardize page layout and navigation, with OpenText Web Site Management configured to orchestrate authoring, media management, and scheduled publishing across the college website and associated microsites.
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Berkeley College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Berkeley College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Archive as a Service (AaaS) | IaaS |
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2019 | 2019 |
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Berkeley College CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Berkeley College
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Berkeley College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||